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VEVOR Wire Stripping Machine, 1.5-40 mm Drill Powered, Manual Copper Stripper w Heat Treated Steel Ultra Long Lasting Blade, Compact & Portable for Scrap Cable Peeling Recycling

Customer Reviews for VEVOR Wire Stripping Machine, 1.5-40 mm Drill Powered, Manual Copper Stripper w Heat Treated Steel Ultra Long Lasting Blade, Compact & Portable for Scrap Cable Peeling Recycling

1.5-40 mm

Customer Reviews

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Giuseppe carissimo Giuseppe carissimo
Manca la ruota che taglia i fili, quella di scorta
Manca la ruota che taglia i fili, quella di scorta 1
Non sono soddisfatto Manca la ruota come mai? Nella descrizione c’è scritto che sarebbe arrivata la ruota di scorta
0 people found this helpful
Customer Service Reply: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Benjamin Armstrong Benjamin Armstrong
Mr.
Mr. 1 Mr. 1 Mr. 1 Mr. 1
Seal on inner bearing came off after half hour of use, copper fragments migrated into bearing, seized up bear, damaged the motor. I asked for a refund and return label, they offered me a new bearing. Terrible product, even worse customer service. I even told them when they refunded me I was going to immediately purchase the model one size bigger, as I thought it will be more robust. Absolutely unacceptable. See picture. Bearings are completely exposed.
3 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Hostein Hostein
Arrivé cassé
Arrivé cassé  1 Arrivé cassé  1
L'emballage était nickel mis à l'intérieur déception arrivé cassé au niveau du cache hélice et le SAV ne me répond pas
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Octavio Barraza Octavio Barraza
Electrician
Electrician  1 Electrician  1 Electrician  1
I haven’t got to use it, I received it damaged. Trying to get a refund or an exchange. I haven’t heard back from Vevor.
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Alex Alex
Waardeloos!!
Waardeloze machine! Massieve koper kabels draait ie om het tandwiel heen, of schieten de motor in. Dunne normale koper kabels schieten steeds onder het mes weg! Mijn schoonzoon heeft de duurdere versie en die is vele malen beter! Die doet zijn werk l. Deze machine bezorgd he alleen maar extra werk! Motor word kokend heet na 5 minuten aan staan Ik raad deze machine zeer zeker af!!!
0 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Steven.L Sharper Steven.L Sharper
Mr
It came to me and a damaged package and it don’t work
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
jos jos
werknie
wat een waardeloos ding
0 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Austin King Austin King
User
I don’t mind the machine. When he it got here it had so so many issues. Maybe it got dropped in transit or something. But we I tried to get it resolved I sent pictures in and videos in and they kept saying “we can’t see a problem with it”. The whole thing was out of balance, it made a horrible grinding noise when turned on and an even worse one when I ran wire through it. And the instructions are awful when it comes to tuning or fixing anything on it. But since the company seemed inclined to be as little help as possible I took it in my own hands. I tore the whole thing apart, I found tons gunk and corrosion in the rotating part of the machine that was not allowing it to rotate properly, I don’t know if the machine was a used one or if it had just sat for a long time. And then I pulled the motor apart because it was clicking super super bad and found a loose piece of metal in it. Honestly could find where it went but seemed like a scrap piece that had accidentally but dropped in there prior to closing the machine up. I also found problems in there. The motor had tons of loose components and was falling apart it seemed. Everything was loose and on the verge of falling apart. Fortunately I got everything cleaned up and it put back together. And it runs like a champ now. I’ve done thousands of feet and the machine still purrs nicely. But not worth the 8+ hours to fix it
3 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
theo theo
non satisfait
me suis servis de cette machine 2 heures résultat , les gaines sautent souvent si elle s'enroulent pas dans le rouleau et au niveau du moteur au bout d'un moment j'ai eu un bruit fort c'etait le cache supérieur de l'hélice qui frottait du coup le moteur a chauffé et ca a cramé l'hélice en plastique sur le haut pour un produit a ce prix la je recommande pas et recommanderait plus chez eux vu leurs sav tres insatisfaisant
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Thomas Härting Thomas Härting
Herr
Konnte das Gerät nie verwenden weil es zerbrochen ankam. Der Service wollte mir ein Ersatzteil schicken das aber verschwunden wäre also komplett unfähig, wollten mir dann einen Gutschein von 75 € schicken. Das Gerät kostet 260 €. Sie tauschen absolut nicht s aus. Völlig unkobetent.
0 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten und stehen diesbezüglich in ständigem Kontakt mit Ihnen. Wir haben Ihnen per E-Mail eine Lösung angeboten und warten nun auf Ihr Feedback. Seien Sie versichert, dass wir uns weiterhin darum kümmern, bis das Problem vollständig gelöst ist. Bitte behalten Sie die Antworten auf Ihre Anfrage und die E-Mail-Benachrichtigungen im Auge.
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