Customer Reviews for VEVOR Window Door Awning Canopy 965 x 1987 mm, UPF 50+ Polycarbonate Entry Door Outdoor Window Awning Exterior, Front Door Overhang Awning for Sun Shutter, UV, Rain, Snow Protection, Hollow Sheet

The product is designed well. BUT the shaded plastic is very cheap materials and in my opinion will not hold up much longer than a year or two if exposed to direct sunlight and wind. The advertisement pictures do not show the clear/shaded canopy in detail. Improve on the materials used and it could be a good value. I've asked for a refund.

It is the biggest flimsiest piece of crap I’ve ever bought. It’s nowhere near worth 40 some dollars junk.

The material to connect the sheets appears to be aluminum. However, the brackets are plastic. It would be helpful to include more description on the product page.

The awning looks nice and works well in a very protected environment. It's a pain to install, since you have to build the whole thing first, then hold all of it up level as you mount it. Since this one is around 10ft long, it takes a few people. Next, the panels shift and separate as you move it around for mounting. I decided to use silicone adhesive to help keep it together during installation and help during high winds. It could be ok if they would change the design so you can mount one section at a time.

It wasn't easy putting it together. Not enough screws were sent. I want white and got the silver aluminum. There were 2 imperfections in the clear covering that stand out .

très déçu de mon achat. comme j'habite au québec avec de fortes précipitation de neige, j'ai trouvé l'article assez fragile car je croyais les panneaux en plexiglass. je n'ai pas pris la chance de l'installer. je ne sais pas ce que je vais faire avec.

I am still desperately waiting for a return label instructions as to what to do. It’s been very disappointing. It’s been so long boxes are in the middle of my hallway. Very frustrating. The product is not the quality I was expecting very disappointed please please kindly reply to my email. Thank you very much.

came in broken. chatted with them they said they would send another one. never heard back. chatted again they said they never spoke with me but would send a replacement. another month goes by. No replacement and no refund. Chat with them again and they say again that nobody spoke to me. Don't waste your money

Title: Unacceptable Refund Process: Excessive Proof Demands and Zero Customer Satisfaction The refund process for my damaged product has been an unacceptable ordeal. Despite immediately submitting five separate, clear images documenting the damage, the company continues to make excessive demands for proof, clearly attempting to stall or avoid a full refund. The customer service experience is extremely difficult and has failed to meet any reasonable expectation of satisfaction. When a customer provides overwhelming evidence of a Dead on Arrival (DOA) or damaged item, they should not have to fight for a resolution. This protracted and difficult process has demonstrated a complete lack of concern for the customer. Unless this qualified refund is processed immediately based on the proof already supplied, I will never purchase from VEVOR again. AVOID if you expect basic customer support for a defective product.

Waited over on month and the order was never delivered, thus, order csncelled