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VEVOR Fixed Metal Awning 2032 × 910 mm, Window Awning Door Canopy, Stable Triangle Steel Frame Exterior Awnings Rain, and Snow Sunlight Protection for Door Entrance, Windows, Porches, Balconies

Customer Reviews for VEVOR Fixed Metal Awning 2032 × 910 mm, Window Awning Door Canopy, Stable Triangle Steel Frame Exterior Awnings Rain, and Snow Sunlight Protection for Door Entrance, Windows, Porches, Balconies

2032 × 910 mm
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Customer Reviews

4 Out of 5
Based on 116 reviews
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116 Reviews
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Bikramjit Singh Bikramjit Singh
Cumbersome installation and weak nuts (to hold pressure)
1016 × 1066 mm
Holding of middle strip (at slope) with nuts put too much pressure and after couple of days, nuts broke and middle strip came out from one end. I need to put more nuts even there are no holes (from manufacturer) to support middle strip. Installation is extremely cumbersome in addition.
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Richard Carter Richard Carter
44 inch door awning with missing pieces
1125 × 610 mm
44 inch door awning with missing pieces 1
Ordered 2 44 door awnings, one is fine, the other is missing parts. I am missing 2 of the B parts. It gave me 2 extra C parts. See picture
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Fixed betal awning Fixed betal awning
104X36
2641 × 910 mm
Not so good quality, flimsy and the square frame get crushed if you tight, but if you don’t tight then they all shake.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Cristina Cristina
B..
2032 × 910 mm
Questa pensilina è veramente deludente, dalla foto sembra molto più robusta e lineare, da montata risulta molto più deboluccia, il lato frontale si imbarca un po' al centro, i tasselli sono visibili e i pannelli non risultano lineari come in foto ma si vedono benissimo tutte le piegature per gli incastri. 👎👎👎
0 people found this helpful
Customer Service Reply: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
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Louise Armstrong Louise Armstrong
Ms
1125 × 610 mm
I never installed the awning upon reading the directions and finding out the it doesn't handle wind very well. It's useless where we live.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Robert Bisiani Robert Bisiani
Not for Australian conditions!
2641 × 910 mm
The instruction manual only towards the end recommends that maximum wind rating is 30mph this is less than 50kmh. This warning should appear clearly on the article when advertised.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.

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