Customer Reviews for VEVOR Fixed Metal Awning 1125 × 610 mm, Window Awning Door Canopy, Stable Triangle Steel Frame Awnings for Doors Exterior Rain, and Snow Sunlight Protection for Door Entrance, Windows, Porches, Balconies

Parts are scratched and dented.

The box arrived damaged and many of the pieces inside had deep scratches.

Purchased two last month installed them a week later. Already has rust and middle of awning is sagging or very noticeable curve since installation

Rusted within a month. Cheap and this company is horrible. They do not back their products even when issues occurs within manufactured limited warranty. Horrible

It's very hard to put together the instructions r very bad video has no words it's not something I recommend thi Kung of returning

Me gustaría poder opinar pero no puedo xq la caja llego golpeada y se ve q en el viaje se perdieron dos piezas q nunca llegaron y no pude montar mi todo reclame mil veces me mandase las dos piezas o uno nuevo y nada me quede sin saber si cumplía mis espectativas..

cheap material and the anchors were unusable and didn't work so i had to get my own tools to get it mounted properly. extremely frustrating. turned a 30 minute job into 3 hours.

Zero customer service on a missing part. If you are going to sell products to United States citizens, you might want to plan on providing missing parts. Rent a warehouse or build a storage building in the country that you "serve" and keep ALL of the needed parts for your awnings there. I spent WEEKS on a ridiculous email chain and was finally told that the missing "Part F" required an on-site remedy. I called the ONLY store for VEVOR in the United States. It is located in Texas which is over 1000 miles away from my home. No human answered the phone even after five calls. The voicemail was full and could not accept any messages. The only TINY bright spot in this whole debacle was the fact that VEVOR refunded me for the defective awning package. I will NEVER EVER purchase ANYTHING from VEVOR!

I ordered 2 awnings both had damage but beyond the damage the colors aren’t the same even within the same package.

Acheté il y a quelques mois le toit 105’’. Il fait la banane au centre alors que tout est au niveau. Derrière ça va tout est au niveau mais devant il fait la banane du à un manque de braquette au centre.