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VEVOR Waterproofing Shower Kit Shower Kit Tray 38''x60'' with Central Drain ABS

Customer Reviews for VEVOR Waterproofing Shower Kit Shower Kit Tray 38''x60'' with Central Drain ABS

Acrylonitrile Butadiene Styrene (ABS) 38x60 inch Hole Central
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4 Out of 5
Based on 98 reviews
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Mr
Acrylonitrile Butadiene Styrene (ABS) 38x60 inch Hole Central
Installed, passed a leak tested, overall seems to work but the product is slightly different than the pictures, thinner than other competitors like Schluter which leads to some stretching issues while installing. Cant buy extra parts like corner peices if you need more. If you have the money I would recommend other products but if your budget is on the smaller side like mine, it works.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Smellzalot Smellzalot
Curb too short
Acrylonitrile Butadiene Styrene (ABS) 38x60 inch Hole Central
Curb too short 2
I bought the 38x60 shower kit, but there is not enough curbs to even make a 36x48 shower. Now I have to buy more or make my own curb, what a hassle. There should be enough for the size the kit is for...someone didn't think this through!
5 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
Shabba Shabba
Drain flange assembly not usable.
Acrylonitrile Butadiene Styrene (ABS) 38x60 inch Hole Central
I've installed half the kit. There is barely enough fleece fibers on the membrane. I hope it holds to the thinset enough on both sides. The real issue is with the flange assembly. The membrane that is attached to the flange was only half adhered and peels with slight pressure. This is a catastrophic issue. The other issue is with the flange gasket membrane. The inside edge - the inside hole - is cut too large and doesn't allow for 2" overlap with the membrane that is factory glued to the abs flange. I will have to buy and use the orange name brand flange kit. Dissapointed.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Al Al
Delivery
Acrylonitrile Butadiene Styrene (ABS) 38x60 inch Hole Central
I lost a job because there delivery was late by 2 weeks not sure what happened but I order before never had issues they need to change the delivery company Purolator sucks
1 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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