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VEVOR Water Hose Reel Cart, 9144cm of 12.7mm or 6096cm of 15.88mm Hose High-Pressure Garden Hose Cart with Two Wheels, Handle, Heavy-Duty Mesh Storage Basket, Portable Hoses Reels for Garden Watering

Customer Reviews for VEVOR Water Hose Reel Cart, 9144cm of 12.7mm or 6096cm of 15.88mm Hose High-Pressure Garden Hose Cart with Two Wheels, Handle, Heavy-Duty Mesh Storage Basket, Portable Hoses Reels for Garden Watering

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Marc N. Marc N.
Parait correct , mais attention aux détails
300 ft
L'enrouleur s'assemble facilement, j'ai ajouté des rondelles entre les roues et le chassis afin d'éviter le frottement du moyeu , attention au raccord du tuyau, il n'est pas au standard NF et je ne parviens pas à obtenir de renseignement sur le type de connecteur de la part de Vevor qui répond à côté de la plaque à mes multiples interrogations par courriel auprès de leur "SAV" robotisé ! C'est la seule déception , mais de taille !
1 people found this helpful
zzzzzzzzzzzmichelMartin zzzzzzzzzzzmichelMartin
Hose reel
175 ft
175 ft of 5/8 is very optimistic. I put 150 ft of 5/8 and it's over the sides.Why didn't you put stainless steel screws, this item goes outside, there's already rust stains. Then ask your engineers to assemble one, so they will see it's very hard to put the screws, can't put your fingers, too tight. And handle is a bit low, I must walk bent to pull it.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Peter Peter
NSW
300 ft
This is a useful and good product with a unique design. However, after reading the description I was rather certain by looking at the pictures that this was designed for the uSA market and USA hoses. So, I wrote to customer service to confirm and was told by Marquez: " If the product is sold on the Australia website it is adapted to Australian requirements." When I received the reel it was clear that it was not adapted to the Australian market and fittings to adapt Australian hoses would need to be sourced (which cost ~ $40.00. I requested that the Australian website be updated to reflect the truth about this product. As of this writing no update has been posted. I use Hoselink and for one connection I needed: "US Thread Caravan Connector" for the female connector on the reel. The male end is more problematic and I needed a USA to Australian female to male and then aan Aystralia female to male click on to use with non-hoselink hose. In all it was a total pain trying to find the right parts, order and pay shipping charges. Vevor should do better. First know your own products better and two, offer a conversion kit when this is sold in Australia. Having said this, now that it's all working (finally!) I am quite happy with the purchase. Just be aware of the problems.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Fy Fy
Mr
300 ft
Works fine but started rusting within a couple of weeks
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Kris Schmidt Kris Schmidt
Good value
175 ft
The 175 foot hose reel arrived on time, well package, all hardware accounted for…100 feet of 5/8 hose fills the reel with only a couple wraps of room to spare. The reel/hose inlet sides can be switched if you prefer. I did mount the reel higher up the frame ; personal preference, by drilling 4 holes and additional hardware.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your concerns. We apologize for any trouble this has brought you. For further help, visit our online "Contact Us" page, located in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
Matt Matt
Meh.
300 ft
Arrived damaged, box was in good shape. Terrible instructions.
0 people found this helpful
Steven Grellman Steven Grellman
Mr
300 ft
Overall concept is good. Build quality is at the lower end of the acceptable range. The reduced end of the tube sections that slot together for assembly were dimensional miss-matched resulting in very sloppy joints. This is particular noticeable on the the handle bar. If the dimensional tolerances were improved, it would be a very compelling item given the price.
0 people found this helpful
Lehmann Lehmann
Une merde sans nom
175 ft
Une merde sans nom 2
C'est une mère de son nom ça peut éventuellement servir de cul de Fontaine à sa fuite de partout à des endroits où tu ne peux pas colmater ça a été en contact une fois avec l'eau et les vis sont déjà en rouillé de partout bref je le déconseille
3 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Mike Mike
Nice guy
Dual-Purpose
The wheel falls off every time you roll up the hose. The thread piece into the hose connection spins out as you roll the hose in.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
a s a s
voir commentaire
175 ft
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Ce chariot enrouleur c'est le pire que j'ai reçu; la notice en anglais, le montage impossible, le rouleau ne tient que d'un coté, impossible d'enrouler un tuyau, pas de fixation à l'opposée de la manivelle la photo de la notice ne correspond pas
2 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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