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VEVOR Water Hose Reel Cart, 9144cm of 12.7mm or 6096cm of 15.88mm Hose High-Pressure Garden Hose Cart with Two Wheels, Handle, Heavy-Duty Mesh Storage Basket, Portable Hoses Reels for Garden Watering

Customer Reviews for VEVOR Water Hose Reel Cart, 9144cm of 12.7mm or 6096cm of 15.88mm Hose High-Pressure Garden Hose Cart with Two Wheels, Handle, Heavy-Duty Mesh Storage Basket, Portable Hoses Reels for Garden Watering

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Customer Reviews

4 Out of 5
Based on 445 reviews
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445 Reviews
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ri*** ri***
Poor product. No support
175 ft
I would advise not to buy this product. The one I got has a fitting in the drum with a thread that does not suit standard hose fittings in Australia or they just sent me one that had a different thread. Either way they dont want to know about it and now I'm left with a very shit hamster wheel
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
loustaulespalunettes loustaulespalunettes
Inutile
Regular Type
Inutile, il faut un chariot pour transporter le chariot.
0 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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vero.jeff vero.jeff
enrouleur
175 ft
Très moyen, enrouleur fossé, obligé de redresser les barres sinon ça frottait et ne pouvais pas tourner
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Alfredo Alfredo
Cuidado con el tipo de rosca
175 ft
Es un carro robusto que está bien para tener la manguera recogida, pero no es muy funcional. Las conexiones no son de la rosca estandar en España y el asa para desplazarlo queda demasiado bajo para una persona de 175 cm
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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la*** la***
Schlechte ergonomie
175 ft
Leider ergonomisch nicht durchdacht. Griff zu niedrig und daher unhandlich zu ziehen. Auch ist der Neigungswinkel zum kippen falls und somit ist das Los Rollen mit dem Schlauchwagen etwas umständlich
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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schirmerlutz schirmerlutz
Frust
Regular Type
Die Annahme, dass ein Schlauchwagen aus Metall haltbarer wäre, wurde enttäuscht. Bereits nach einigen Tagen der Nutzung verbogen sich die abstandshaltenden Metallstreben. Eher Frust!
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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pt*** pt***
Leaks
175 ft
Leaks 1
Not to impressed as after 5 months it’s starting to rust and the connection to the hose leaks. I’m not sure if this is a part that can be replaced? Could not find a parts list on the website
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
rerdmann rerdmann
Flimsy
175 ft
The most disappointing thing I have got from Vevor, I wanted a new reel to replace my old Craftsman and this one iis flimsy, hard to reel in and the low handle makes it hard to even wheel around. Do not buy this hose reel go to Homedepot or Lowe's.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Matthew Fallon Matthew Fallon
Leaks at hose connection
Had over a month now, it leaks vadly where the short hose enter the pipe. There is no apparent way to tighten the compression fitting. Also it has already started rusting.
1 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mort Mort
Garbage and vevor won't stand behind the 12 month warranty
175 ft
Handle broke during the warranty period. They won't make it right and will only refund half of the cost. Must say im very disappointed in vevor and am likely not to return for future purchases and I have bought lots from them
2 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused you. Thank you for accepting the proposed solution and for your patience. Our team is currently working on the next steps, and we will provide you with an update as soon as possible. In the meantime, we kindly ask that you continue to monitor the ticket responses and your email for any updates. Thank you for your understanding and continued patience.

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