Customer Reviews for VEVOR Water Hose Reel Cart, 9144cm of 12.7mm or 6096cm of 15.88mm Hose High-Pressure Garden Hose Cart with Two Wheels, Handle & Heavy-Duty Mesh Storage Basket, Dual-Purpose, Portable for Garden, Car

The wheel falls off every time you roll up the hose. The thread piece into the hose connection spins out as you roll the hose in.

Not able to move it in the yard top handle is made for a 4 ft tall person .it needs to be reviewed

Preis Leistung ist Okay. Der Griff sollte etwas länger sein. Ich bin 1.78 groß und muss mich bügen. Durch die niedrige Bauweise sind die Räder ständig an meinen Fersen. Der Griff ist leider fest, so daß sich beim Aufspuhlen der Griff in der Handfläche dreht und scheuert. Ich würde das Teil nicht mehr kaufen.

I had a great deal of difficulty assembling this. The bolts would not go through the self locking nuts no matter what I tried. The bolts would go in just far enough to enter the threads of the nuts and go no further. Thinking that I had one bad nut or bolt, I tried other nuts and bolts with the same result. I ended up going to Lowe's and bought the same number of non locking bolts that came with the hose reel along with enough washers to fit the bolts. This was after I tried to contact VEVOR to ask what I might be doing wrong or to determine if I was possibly sent some defective self locking nuts. Of course, VEVOR had no Customer Support phone number . So I had to message them through a CHAT option to which I never received a reply. I then asked if VEVOR would refund me the costs of the nuts and washers I had to purchase to finish installing the hose reel if I sent them the receipts fro Lowe's showing what I had paid for them. Again, I received no reply from VEVOR. The hose reel works all right but because of the difficulty in assembling it and the extremely poor customer service that I received, I will never again buy anything from VEVOR.

Works well enough, have to pay attention when assembling and it’ll take an extra pair of hands, as it’s awkward. Fastening hardware is junk so be prepared to replace it to something more standard than the soft stuff supplied.

It's nice and light so it's easy to move around and wind up the hose. However from what I can see it's only powder coated steel. I presumed it would be galvanized as well. I don't think it will last too long in an outdoor setting and the brass fitting leaks as well

It's not very easy to use and the handle is way too short when trying to transport from one place to another.

The one I really wanted was over $100 so when I needed a second reel, cheapened out and bought this one. It was a bear to put together, with parts designed to scrape and twist fingers and hands. Also needed power tools unlike the competitor’s item which I painlessly put together in 10 min. It was also missing a connector hose, without which the hose would not wind onto the reel. Another $10-15 were spent and a day wasted. The description was inaccurate there is no one handed retraction or mesh basket. In fact it is substantially more difficult to operate compared to the other one I own. $25 saved, years of aggravation unlocked. I still havent thrown the box away. If it starts leaking on top of this, I will return.

Product is well built but not heavy enough to stay put when pulling the hose out. I used a 5/8 hose and it was just too much for the reel.

It is a quality product, mostly robust, except for the 4-wheel fastening system which is done through clamps. But the biggest problem with this product is the system of fittings provided. The 2 water inlet and outlet threads are on American standards (GHT / NH) which makes it impossible to use it in Europe where the thread standard is (G / BSPP). The thread pitch is simply different and they do not thread all the way into each other, causing water leaks. It was necessary to order 2 adapter fittings (3/4" GHT to 3/4" G male - female and female - male) from China, thus adding another 20% to the cost of the product. Also, the product came without an installation manual in the package. I scanned the QR code to obtain an electronic version, but there is no such electronic manual at the link provided. I managed to assemble the product without a manual, but for someone with less technical skills it may be difficult.