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VEVOR Water Diaphragm Pump, 13.25 liters, 55 PSI Rated Pressure (40-80 PSI Adjustable), 12.7mm MNPT Self Priming Sprayer Pump with Pressure Switch for RV Camper Marine Boat Lawn, FCC Certified

Customer Reviews for VEVOR Water Diaphragm Pump, 13.25 liters, 55 PSI Rated Pressure (40-80 PSI Adjustable), 12.7mm MNPT Self Priming Sprayer Pump with Pressure Switch for RV Camper Marine Boat Lawn, FCC Certified

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Alan DeLaura Alan DeLaura
Vevor water pump
5.5 GPM
The pump overheats after 10 plus minutes and shuts off. I have Registered a issue with customer service awaiting a responce
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Gabriel S Gabriel S
Lasted 1 month
3.7 GPM
We installed this pump, it's flow rate is 1.7 gallons per minute. NOT 3.7 GPM. Installed next to a 1000 litre IBC. worked for one month. Fine for just cold water with the tap open all the way. If open halfway or less it stutters and shakes. And with a boiler, with the tap open on full hot, it also stutters and shakes, and does not deliver even the 1.7 gallons per minute needed for the boiler's specified pressure. Two days ago it died without showing any signs of apparent struggle. The pressure switch is stuck on, it does not make a sound or vibrate. And the motor does not move. A waste of money. If you buy anything from this brand, be ready to install it straight away so you can use their guarantee.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Kevin Campbell Kevin Campbell
Boss
Very disappointed. The first one i bought worked well for a while but then it became obvious that the pressure switch was not turning it off. Instead the motor was stalling and heating. Eventually the motor burnt out. So I bought this one (same as the last one). Again drawing current when not in use because the motor stalled before the pressure switch opened. If you don't like changing your pump frequently, don't buy this one. Warranty procedure is ridiculous. How am I supposed to submit a video of a stalled, overheating pump?
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Tyler Tyler
Fisherman
5.3 GPM
Pump works great, the hose has popped outta both fittings, crimped with pliers but still leaking a bit
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your issues with us. We’re sorry for the inconvenience. For more assistance, check our "Contact Us" page online, located in the bottom navigation bar. Through this, submit a ticket for unresolved matters, and our after-sales team will work quickly to help. We appreciate your understanding.
Richard Richard
Mr
3.7 GPM
After nearly two weeks of use the pressure switch has failed. Tried to claim to get replacement part but couldn't upload the videos on their messaging service or through email. Apart from being a little noisy you do get a pretty decent flow and pressure from the unit that can handle a decent shower head( if you remove the flow restrictor in the shower head) I'm currently bypassing the pressure switch and getting a separate pressure switch to run the unit. Things that need improvement, 1 pressure switch, 2 quite the motor a little, 3 improve the video upload on your messaging system so you can accept at least a 30 sec video clip without the use of a third party platform
1 people found this helpful
Customer Service Reply: Dear esteemed customer, your patience and cooperation are greatly appreciated. We’re putting in all our efforts to address your concerns and are striving to find a solution that satisfies you. Keep checking your ticket and email for regular updates on the progress. For any more help or queries, feel free to get in touch.
Rodney Anthony Rodney Anthony
Pump
5.3 GPM
Worked for about 2 weeks then it wouldn't hold it's pressure. It keep cutting in and out every 5 mins then pump would run realy slow and get hot .
0 people found this helpful
Dupont Dupont
Pompe
3.7 GPM
Pompe 1
Pompe reçue dans un emballage humide. Après d’une semaine d’utilisation, la pompe ne fonctionnait plus Impossible de se faire rembourser ou de renvoyer la pompe pour un échange. Ne pas commander chez Vevor vous perdez du temps à renvoyer des mails qui ne sert à rien
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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RedDirt RedDirt
Both failed after a few weeks.
5.5 GPM
Both failed after a few weeks. 1
I ordered two for my RV as I wanted a spare in case it failed again while I was on the road. The first one only lasted two weeks. I discovered it had been leaking water out of the switch and corroded the electrical terminals inside. The motor was fine, but the switch is not available for replacement. I installed the spare, which lasted only a few weeks before doing the same thing. A waste of $178! Come on, VEVOR!
4 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Wattebled Wattebled
Éric
Fuite
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Almost got one Almost got one
Looked good in the pics.
5.5 GPM
Having never received the pump, due to inability of shipper to deliver, my review would be fictional. However the purchase of the brass fittings needed to hook up the pump wasn't fictional. Vevor did credit me back for the pump that was never delivered. FYI, don't purchase any fittings until the pump has arrived.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

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