Customer Reviews for VEVOR Wall Mounted Garden Hose Reel, Holds 38m 5/8-inch Hose, Heavy-Duty Water Hose Winder, Space-Saving Design, Outdoor Manual Reel with Brass Fitting and Storage Basket for Yard Lawn

Way too small to fit anywhere near 200ft of hose.

The swivel is leaking and it doesn’t reel in smoothly. Purchased 1 year replacement when I bought it 7 months ago. Waiting on correspondence to see how customer service handles it.

I bought 3 of these for around my house. 1 of them had the bushings circles welded on so bad the drum wouldn’t even turn without the frame flexing back and forth. The other 2 units still worked, but almost all the threads were press fit in crooked and very difficult to thread in the bolts without stripping. Also there are no washers for the bolts, why?! One other annoying thing is the basket doesn’t mount correctly because the bolts that hold it protrude out the back and would cause the whole thing to not sit flush against the wall. Not very happy with this product, but since I already mounted them I’ll just keep them.

It works as it should. Was pretty easy to assemble. Not sure how it will hold up. When I was assembling the unit I noticed one of the side wheels was bent out of shape and the welds looked a bit week. Also you will want to use your own anchors to fasten to the wall.

The reel is actually very nice and we like it. The design flaw is the hole in the hose guide is too small for the hoses that Vevor sells. Both ends of the Vevor hoses do not fit in the hole for the guide and you can't remove it or loosen it to fit. The only thing I can think of is to cut it, run the hose through it and then repair it. See the attached pictures, the ends of the hoses have those large "grasps" and they don't fit through the hose guide. Everything else is nice and you think someone would have thought of that. If you want to buy one of these, don't hesitate, just purchase regular hoses that don't have those large "grasps" on them.

The connector fittings are for USA and don't fit the standard Australian garden tap. Makes it time consuming and inconvenient to fit. Starting to show some rust after 6 weeks

Could not get it to stop leaking

Arrived with missing parts. Vevor was quick to correct issue.. the problem with this model is the way your hose attaches to the reel. It gets kinked, and you have to pull off the entire hose when you want to use it even if you only want 10 feet.

I'm waiting for my replacement. The original reel would not stay together. Everytime I tried to use it the reel would come unscrewed from the brass fitting and fall apart. I thought the instructions to put the product together were vague and there were no videos showing the installation for the specific item I purchased. I'm hoping the replacement is better or I'll be asking for a refund.

Something needs to change with how the hose hooks up to the reel. It kinks very badly.