Customer Reviews for VEVOR Wall Mounted Garden Hose Reel, Holds 38m 5/8-inch Hose, Heavy-Duty Water Hose Winder, Space-Saving Design, Outdoor Manual Reel with Brass Fitting and Storage Basket for Yard Lawn

I like the look of the black metal it goes with the rod iron accents on the house. They were easy to put together and install and the are easy to use.

It was delivered as described. I feel like it is small but otherwise it was a good purchase

Good quality construction, solid build, works well. Only complaint is the hose connection to the reel is at right angle to the reel causing the hose to kink. I added a right angle coupling to allow hose to lay naturally on the reel and prevent kinking.

The unit is well built and solid. The inlet and outlet are made of solid brass. However, the position of the outlet makes the unit difficult to operate. First, it is outside the reel, so in order to connect hose to the outlet and to wind the hose to the reel, one would have to bend the hose at a sharp angle. Which would most likely kink most hoses.

As expected

Works fine. Inner diameter of drum kinda small. But it has to be to hold as much hose as it does.

Doesn't hold 125 foot of 5/8 hose without jamming up at the last 10 feet or so. The brass connector loosens up on the hose side when reeling in the hose causing a leak.

I have looked for the perfect wall mount hose reel for several years & thought this was it...brass fittings,stainless steel, looks robust & solid...what could be wrong after buying new ones every couple of years? Hours of fiddling, back and forth for nearly every tool I could think of to get it done . Poorly crimped hose fittings that would not turn, wall anchors specifications smaller than stated drill holes...then there is what other reviewers mentioned...the hose hookup inside that just needs a 90 degree adapter included but instead you need to "gerry rig" some way of it not totally kinking your hose off and you throwing a fit. This COULD HAVE BEEN about the best wall reel you could buy but instead it is one of the most frustrating purchases I've made in a long LONG time.

Missing parts. One screw did not have thread.

The rotational design is pretty flawed - rather than all components rotating on a single axis, several pieces connect together to form the axis which creates multiple points that can buckle or bend under the weight of the hose as the reel rotates. They way in which the hose connects to the reel is faulty and causes a pinch in the hose since the connection point is outside the reel. also the connection point for your hose is very tight and difficult to get a good seal without leaking. The hole pattern is pretty bad too, as a couple of the holes site behind other components of the reel making it difficult or impossible to align the anchor and/or tool to drive the anchor. i had to get some different anchors in order to make it work. This also says it fits a 125ft of 5/8" hose - however my hose is 100ft and if barely fits (even when all water is drained out)