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VEVOR 6.1 x 3 x 2.1 m Walk-in Tunnel Greenhouse, Portable Plant Hot House with Galvanized Steel Hoops, 3 Top Beams, Diagonal Poles, 2 Zippered Doors & 12 Roll-up Windows, White

Customer Reviews for VEVOR 6.1 x 3 x 2.1 m Walk-in Tunnel Greenhouse, Portable Plant Hot House with Galvanized Steel Hoops, 3 Top Beams, Diagonal Poles, 2 Zippered Doors & 12 Roll-up Windows, White

20×10×7 ft White

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Nizar Nizar
Horrible experience and bad make
Dome Roof 8.35 x 3 x 2.25m
I purchased this greenhouse in rush to replace a chicken coop that just collapsed due heave snow. The price and size were great. However, there were serious problems that still ongoing problems: 1. The instructions were very poor and I couple times I had to undo installation to fix. 2. The rear door was not complete due to short length of a pipe #12, 4 feet short at least. 3. Front door is very shaky, so vertical parts consist of two pipes at each side connected with a screw. No matter how tied I did them, door rattles and not stable. 4. The front door vs the rest were not aligned and spacing is bad. 5. The ptop plastic cover leaking rain water horribly. The Leake is along the stitching that connected the long pieces. Given my need for keeping the chicken dry, I have no choice but buying a whole new tarp,. 6. Worried about strong wind and heavy snow, I supported the top with treated wood posts, and many metal stakes, and anchors. Yet, the metal pipes still move and feel the whole thing is dancing keeping me nervous. 7. Customer service is a lot of promising but no delivery. Although I paid for 5 years warranty, I am still given the run around after reporting the issues and Leake. They issued me $25 credit for the short pipe, but no resolution to the Leake problem. My conclusion: Bad design and bad customer service. Pay more and pickup a stronger better design and do not waste your time and money .
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Elisa Elisa
Corriente
Dome Roof 8.35 x 3 x 2.25m
Salió muy corriente. No duró ni un año el plástico y el metal se dobla con una facilidad impresionante. NO LO RECOMIENDO.
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Customer Service Reply: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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Carrie Horvath Carrie Horvath
Greenhouse
Dome Roof 8.35 x 3 x 2.25m
I love Vevor products and have bought many but this was an utter disaster. Within the first week of having it the whole thing has come apart at the seams. We tried fixing the first two but then eventually the whole thing came off of the frame it just ripped at the seams the only thing hold on were the straps. The door hinges by one hinge. I will definitely go somewhere else for my new one. We had originally planned on getting a second one in the spring but as much as I do love the products I’ve gotten before I’ll use someone else for those.
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Laura Laura
owner
Dome Roof 8.35 x 3 x 2.25m
DO NOT BUY if you live in a windy area. We put this up and the next day we had very bad winds, completely destroyed the greenhouse. The frame bent all over, the cover did not hold up at all. It was a waste of money, thought I could at least get through 1 season with it, didn't even make it two days put together. I would have attached pictures, but after chasing pieces around in the freezing Michigan weather, it's the last thing I thought of!
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Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Fergus Fergus
VEVOR Walk-in Tunnel Greenhouse, 609.6 x 304.8 x 213.4 cm
Not good. Zips on doors are poorly made. Stitching on the door unravelled. The plastic cover was not up to the job; it only lasted one season.
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Milenko Milenko
Celt
Paket nije isporucen u roku. PAKET JE DOŠAO KOMPLET RASTUREN I POCEPAN.Nisam zadovoljan.
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Customer Service Reply: Primili smo vašu prijavu u vezi s ovim problemom. Naš tim za korisničku podršku odgovorit će na vaš problem u roku od 24 sata i nastaviti pomagati dok se sve vaše potrebe ne riješe. Molimo vas da pratite odgovore na prijave i obavijesti e-poštom.
Stacy Stacy
Walk in tunnel greenhouse.
After we put it up we realized it said “not for outdoor use”, okay…..where else was I going to put it? One windy day and it was trash!
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Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Sebastian Sebastian
Serra vevor 4x2x2
4.5 x 2 x 2 m
Serra molto leggera,non vale niente, e rimasta tutta piegata dall vento nonostante ho eseguito le istruzioni .Una esperienza da dimenticare
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Customer Service Reply: Grazie per il tuo feedback. Siamo molto dispiaciuti di apprendere delle difficoltà che hai incontrato con il prodotto. Abbiamo creato un ticket per dare seguito a questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino a quando il problema non sarà risolto. Si prega di controllare prontamente la propria casella di posta per i nostri messaggi.
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Gary Coutu Gary Coutu
Wind tunnel greenhouse
This was my second wind tunnel have had absolute horrible luck with this one. It was entirely too small to fit on the frame, and it took close to two weeks to get Vibo to come up with some kind of solution to which I still do not know what that solution is. I was told I will see whatever they’re sending me in 10 to 15 days so essentially a month after I received my product I will finally be able to use it not happy.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Rick Mcgouyrk Rick Mcgouyrk
Greenhouse
Dome Roof 6 x 3 x 2.25m
Damaged worst I have ever received from vevor FEDEX I need not say more disappointed
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Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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