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VEVOR 6.1 x 3 x 2.1 m Walk-in Tunnel Greenhouse, Portable Plant Hot House with Galvanized Steel Hoops, 3 Top Beams, Diagonal Poles, 2 Zippered Doors & 12 Roll-up Windows, White

Customer Reviews for VEVOR 6.1 x 3 x 2.1 m Walk-in Tunnel Greenhouse, Portable Plant Hot House with Galvanized Steel Hoops, 3 Top Beams, Diagonal Poles, 2 Zippered Doors & 12 Roll-up Windows, White

20×10×7 ft White

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Daniel Jones Daniel Jones
Customer
The tarp held up well, the aluminum frame broke in the wind. I would not recommend and would like a refund, see attached
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Robby Robby
Pas très solide
Dome Roof 9 x 3 x 2m
Tout n’est pas à l’épreuve du climat du Québec. La toile est très fragile et la structure aussi ! Gardez votre argent
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Tami Palmer Tami Palmer
Mrs
It doesn't have two doors.
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Indi Indi
Lasted 10 days - Greenhouse cover
So I knew when I got this greenhouse that it probably wouldn’t last long so I tried to reinforce it by building garden beds right up against the walls and also attaching welded livestock panels along the sides. We have had it up for 10 days and the cover is ripped in several places and we haven’t really had any strong winds yet! Today the cover ripped from the ties and blew half off the greenhouse. I have no idea how make this even half usable.
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Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Tanner Tanner
Missing Hardware - No Response
My greenhouse arrived missing the hardware to assemble. I’ve had a ticket open for two weeks now with no action! I have a mess in my yard waiting for this to go up and NO support from Vevor. Not impressed at all.
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Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Vincent Vincent
Dépense d’argent
Spire 9 x 3 x 2m
Un coup de vent et tout est cassé en plusieurs morceaux j’en ai acheter 2 et les 2 son en plusieurs morceaux et tout crochis
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Marceau Marceau
Serre
Dome Roof 8.35 x 3 x 2.25m
Suite à un retard de livraison de 7 jours. Arceaux défectueux, emboîtement difficile, perçage des passages de boulons pas en face !
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Customer Service Reply: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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Adam Adam
Mr.
4.5 x 2 x 2 m
It was easy to set up. Had a few wind related problems. First, the supplied anchors didn't hold and it flew into my neighbors yard. I retrieved it and it was in pretty good shape. I bought better anchors and secured it again. We had a pretty windy day which is common where I live. The structure collapsed in the 30 mph winds. If I lived somewhere with less wind this might have worked. The thin metal can't stand up to the wind where I live.
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Donald Donald
buyer
zippers failed first time trying to close it material ripped ripped when trying to close zipper metal frame was ok just be sure to fasten down to lumber or solid pin to ground as winf will easily take off with it
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Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Whit Whit
Great but flimsy
Worked well while it lasted. Took a little while to set up. We buried the edges of the tarp to help with stability. It lasted about 4 or 5 months and then the arch of it completely collapsed and when it did most of the curved framing peices bent, so I can't even attempt to save it.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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