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VEVOR Walk-in Tunnel Greenhouse, 20 x 10 x 7 ft Portable Plant Hot House with Galvanized Steel Hoops, 3 Top Beams, 4 Diagonal Poles, 2 Zippered Doors & 12 Roll-up Windows, Green

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 20 x 10 x 7 ft Portable Plant Hot House with Galvanized Steel Hoops, 3 Top Beams, 4 Diagonal Poles, 2 Zippered Doors & 12 Roll-up Windows, Green

20×10×7 ft Green

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Marc Marc
Serre à améliorer
Devrait avoir une sangle d'attache à chaque arches avec les grand vents que nous connaissons c'est la 2 ieme qui s'écrase sur les plants
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Caroline Caroline
27' Tunnel Greenhouse
Dome Roof 8.35 x 3 x 2.25m
It's a great greenhouse dor the price. We found the man door does not fit and does not close so stick to the roll up door. Absolutely use sandbags all around and tie down the top with ropes! Any little wind will lift the whole thing! Keep the windows and door closed in stronger winds. There needs to be more frame ties inside, 1 in each corner is not enough, and 1 tie down on the outside of each corner doesn't suffice either! The door latch is a joke so we just tie it shut. Other than these problems and we're glad we purchased the 5 year "NO QUESTIONS ASKED" Warranty we're happy with it. Will post photos & video later if allowed
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
STRUTYNSKI STRUTYNSKI
Structure un peu légère
Dome Roof 3 x 2 x 2m
Difficile de retrouver la même qualité de serre que celle achetée il y a 20 ans. La structure en alu est un peu fragile et le serrage ecrase les tubes ; des inserts en métal éviteraient le problème. Néanmoins le rapport qualité/prix est correct mais il reste à voir la tenue dans le temps.
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Selman Selman
Not bad
Good product but upside need also windows. Hot Air can't go outside from under windows.
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Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
jean jean
NEDELEC
toile fragile aux coutures
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Carmen Carmen
Estructura
Dome Roof 3 x 2 x 2m
La estructura, al apretar los tornillos el tubo se dobla , los tubos no son fuertes
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Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Daniel Jones Daniel Jones
Customer
The tarp held up well, the aluminum frame broke in the wind. I would not recommend and would like a refund, see attached
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Kathryn Galbraith Kathryn Galbraith
Ms
3 x 2 x 2 m
The tent pegs provided, should be much larger and there should be stronger and longer ties on the cover. There should be ties at every join. An excellent product, just needs more securing to protect against strong winds.
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Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Penny Penny
Mrs
It is what it was advertised as.
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Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Gary Panozzo Gary Panozzo
Mr
Doesnt hold up to high winds
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Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.

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