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VEVOR Walk-in Tunnel Greenhouse, 20 x 10 x 7 ft Portable Plant Hot House with Galvanized Steel Hoops, 3 Top Beams, 4 Diagonal Poles, 2 Zippered Doors & 12 Roll-up Windows, Green

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 20 x 10 x 7 ft Portable Plant Hot House with Galvanized Steel Hoops, 3 Top Beams, 4 Diagonal Poles, 2 Zippered Doors & 12 Roll-up Windows, Green

20×10×7 ft Green
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Customer Reviews

4 Out of 5
Based on 1302 reviews
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1302 Reviews
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Elisa Elisa
Corriente
Dome Roof 8.35 x 3 x 2.25m
Salió muy corriente. No duró ni un año el plástico y el metal se dobla con una facilidad impresionante. NO LO RECOMIENDO.
0 people found this helpful
Customer Service Reply: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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Carrie Horvath Carrie Horvath
Greenhouse
Dome Roof 8.35 x 3 x 2.25m
I love Vevor products and have bought many but this was an utter disaster. Within the first week of having it the whole thing has come apart at the seams. We tried fixing the first two but then eventually the whole thing came off of the frame it just ripped at the seams the only thing hold on were the straps. The door hinges by one hinge. I will definitely go somewhere else for my new one. We had originally planned on getting a second one in the spring but as much as I do love the products I’ve gotten before I’ll use someone else for those.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Laura Laura
owner
Dome Roof 8.35 x 3 x 2.25m
DO NOT BUY if you live in a windy area. We put this up and the next day we had very bad winds, completely destroyed the greenhouse. The frame bent all over, the cover did not hold up at all. It was a waste of money, thought I could at least get through 1 season with it, didn't even make it two days put together. I would have attached pictures, but after chasing pieces around in the freezing Michigan weather, it's the last thing I thought of!
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Luisa Mendoza Luisa Mendoza
Price
Did not appreciate price not adjusted after Black Friday
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Michelle Michelle
Disappointed
Cover has holes after being set up and used for 1 year! Last Christmas was the first Winter! Very frustrating! I set this up leaflet last summer and as of a few weeks ago noticed the holes and ripping of the seams! Of course no replacement covers offered!!!
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. We’re sorry to hear that you encountered this issue after such a long period of use.We have created a ticket for you to follow up on this issue. Please know that we take all feedback seriously, as it helps us improve and continue serving our customers better.
Stacy Stacy
Walk in tunnel greenhouse.
After we put it up we realized it said “not for outdoor use”, okay…..where else was I going to put it? One windy day and it was trash!
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Sebastian Sebastian
Serra vevor 4x2x2
4.5 x 2 x 2 m
Serra molto leggera,non vale niente, e rimasta tutta piegata dall vento nonostante ho eseguito le istruzioni .Una esperienza da dimenticare
0 people found this helpful
Customer Service Reply: Grazie per il tuo feedback. Siamo molto dispiaciuti di apprendere delle difficoltà che hai incontrato con il prodotto. Abbiamo creato un ticket per dare seguito a questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino a quando il problema non sarà risolto. Si prega di controllare prontamente la propria casella di posta per i nostri messaggi.
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Rick Mcgouyrk Rick Mcgouyrk
Greenhouse
Dome Roof 6 x 3 x 2.25m
Damaged worst I have ever received from vevor FEDEX I need not say more disappointed
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Lionel David Lionel David
Greenhouse
Dome Roof 6 x 3 x 2.25m
Very disappointed with Vevor. Package was damaged and missing poles! Vevor gave me $120 refund instead of the entire amount. Now I have a worthless greenhouse and i loss $60...... no way yo fo business
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Singto Singto
kunststof tunnelkas
Dome Roof 8.35 x 3 x 2.25m
Een beetje wind plastic gescheurd en weg. Perfecte levering en alles aanwezig
0 people found this helpful
Customer Service Reply: Hallo, Het spijt ons te horen over uw ervaring en we stellen uw feedback zeer op prijs. Er is een supportticket aangemaakt zodat onze klantenservice direct contact met je kan opnemen. Ze nemen contact met u op via e-mail en houden u op de hoogte totdat het probleem volledig is opgelost. Houd je inbox in de gaten voor onze berichten.
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