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VEVOR Walk-in Tunnel Greenhouse, 20 x 10 x 7 ft Portable Plant Hot House with Galvanized Steel Hoops, 3 Top Beams, 4 Diagonal Poles, 2 Zippered Doors & 12 Roll-up Windows, Green

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 20 x 10 x 7 ft Portable Plant Hot House with Galvanized Steel Hoops, 3 Top Beams, 4 Diagonal Poles, 2 Zippered Doors & 12 Roll-up Windows, Green

20×10×7 ft Green

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Roland Kruizenga Roland Kruizenga
Kas
4.5 x 2 x 2 m
Niet kopen. Geïnstalleerd volgens de tekening maar met de eerste wind is alles kapot gewaaid, beter iets meer investeren dan deze tent doen
1 people found this helpful
Customer Service Reply: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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Chris Chris
2nd one purchased
If you get any sort of wind don't waste your money. The first one I had tied down with a bunch of cinder blocks. It took off end over end and demolished itself. Bought another one and moved to another location better protected from the wind. It collapsed on itself. You get what you pay for. Over $300 thrown away this year and nothing to show for it
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Mawma Mawma
purchaser
Got this in November was professionally installed and the cover has already ripped away from the frame and is unable to be used ....thats not even a full 4 months. Very Disappointed.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Melissa Holt Melissa Holt
Dr
4.5 x 2 x 2 m
The box came smashed and the poles were cheap steal that was bent missing parts .
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Sarj Sarj
Eh
Spire 9 x 3 x 2m
The box arrived damaged. The bog containing bolts and screws was busted open inside the box, some went missing through the damaged box. Instructions could be a lot better, but you can figure it out.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
VU VU
DIY
Product is looking good but only structure so week, it can not stand with little moderate wind 20-30 mph. If they can use 3/4-1" frame stucture and it will much better.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vu Vu
DIY
4.5 x 2 x 2 m
Product is looking good but only structure so week, it can not stand with little moderate wind 20-30 mph. If they can use 3/4-1" frame stucture and it will much better.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chris Chris
Cheap made
Dome Roof 6 x 3 x 2.25m
Very thin metal tubing. Can easily bend it by pulling your waterhose and the kink catching a leg. Instant failure. Very cheaply made. Will not withstand a wind storm.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Erwin Erwin
Mr
I,m very disappointed in the way you are handling my request to return a item. It’s been since Feb 7th the date you said you would get back to me and haven’t. You seem to be ignoring me. Looks like you don’t want me to return an item so I can get a refund. The item is still In the box it came in unopened. I explained to you my wife bought me this same unit for a birthday gift. I didn’t know this when I bought the unit from you. Now please issue me a return label so I can move on Order No. 26013100967518235631
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
arie arie
meneer
3 x 2 x 2 m
ik moet hem nog plaatsen maar met het uitleggen van het frame blijkt de maat 297 x 192 te zijn.... beetje jammer
2 people found this helpful
Customer Service Reply: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
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