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VEVOR Walk-in Tunnel Greenhouse, 20 x 10 x 7 ft Portable Plant Hot House with Galvanized Steel Hoops, 3 Top Beams, 4 Diagonal Poles, 2 Zippered Doors & 12 Roll-up Windows, Green

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 20 x 10 x 7 ft Portable Plant Hot House with Galvanized Steel Hoops, 3 Top Beams, 4 Diagonal Poles, 2 Zippered Doors & 12 Roll-up Windows, Green

20×10×7 ft Green
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Customer Reviews

4 Out of 5
Based on 1302 reviews
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Arthur Arthur
Good if you have no wind or snow
Good if you have no wind or snow 2
2 stars because one stayed up. Bought two, but we had to tie them down with extra cords, because they wanted to blow away in 15 mph winds. One collapsed from snow load. And this was with weekly clearing off snow. If you get these, you must provide extra support and restraints.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Gurudev Gurudev
Mr
4.5 x 2 x 2 m
Mr 2
Frame with stood wind.. but the plastic ripped off 😕
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
pargat pargat
owner
owner 2 owner 2
packages damaged v bad
1 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Sonia Brown Sonia Brown
Mrs
Dome Roof 9 x 3 x 2m
Mrs 2 Mrs 2
Seams on both ends gave out after three weeks from setting up. Stitching not very strong, not able to repair therefore and able to use as intended.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Hayley Hayley
Collapsed in first wind
I love the product until we had one slightly windier day than normal and it completely collapsed. One of the zippers also ripped pretty soon after we built it. Overall the product lasted maybe 2 months
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Timothy Olguin Timothy Olguin
Green house
Doesn't hold up to strong winds, frame is weak.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Daniel Daniel
Review on this purchase
The company fails to tell you it cannot be used where there is wind...and that is every where , unit has to be completly strapped down if you dont want it to fly. Not great at all. You get what you pay for.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
predrag kostic predrag kostic
Mr
Dome Roof 6 x 3 x 2.25m
After 2 months start to damage, poor quality,
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Robby Robby
Pas très solide
Dome Roof 9 x 3 x 2m
Tout n’est pas à l’épreuve du climat du Québec. La toile est très fragile et la structure aussi ! Gardez votre argent
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Cathrin Adomeit-Gerres Cathrin Adomeit-Gerres
Frau
Ich gebe die schlechteste Bewertung die es gibt, seit Monaten versuche ich mein Geld für diesen Artikel zurück zu bekommen, der mir noch nicht mal geliefert wurde! Service unterirdisch, keine Möglichkeit Kontakt aufzunehmen um mein Problem zu schildern. ICH MÖCHTE MEIN GELD ZURÜCK, umgehend!!!
1 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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