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VEVOR Walk-in Tunnel Greenhouse, 4.5 x 2 x 2 m Portable Plant Hot House w/ Zippered Door, 8 Roll-up Windows, Galvanized Steel Hoops, 1 Top Beam, and 2 Diagonal Poles, Green

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 4.5 x 2 x 2 m Portable Plant Hot House w/ Zippered Door, 8 Roll-up Windows, Galvanized Steel Hoops, 1 Top Beam, and 2 Diagonal Poles, Green

4.5 x 2 x 2 m

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Indi Indi
Lasted 10 days - Greenhouse cover
So I knew when I got this greenhouse that it probably wouldn’t last long so I tried to reinforce it by building garden beds right up against the walls and also attaching welded livestock panels along the sides. We have had it up for 10 days and the cover is ripped in several places and we haven’t really had any strong winds yet! Today the cover ripped from the ties and blew half off the greenhouse. I have no idea how make this even half usable.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Tanner Tanner
Missing Hardware - No Response
My greenhouse arrived missing the hardware to assemble. I’ve had a ticket open for two weeks now with no action! I have a mess in my yard waiting for this to go up and NO support from Vevor. Not impressed at all.
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Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Crissi Germaine Crissi Germaine
Company didn’t care that greenhouse flew and hit child
I bought this greenhouse with high hopes. My boyfriend and I have 50acres just wasting away. We’d seen a greenhouse on tictok and he really wanted it and I was really excited after watching all the video and seeing all the reviews and even an advertisement showing the greenhouse in the middle of an extremely high grade wind storm without having any issues at all.. We purchased the 20x10x7 model and it arrived in only 2 days to central Fla: We waited until our day off which was only 2 days away. The manual was a photo-only instruction booklet but it seemed like common sense. It took us about 2hrs and it was finished. The 2hrs even included my bf grabbing one of the tractors, clearing a piece of land and framing some wood for the greenhouse to sit perfectly. We had planned to go buy plants and other supplies and finish the following day . The next day we were arriving home with the supplies and Huron driving up to house we both notices a bunch of neighbors gathers across the street. Long story short… It had been a mildly windy day in Central Fl (about 12mph winds) and according to our video surveillance, the greenhouse caught wind, took flight, banged into our truck, blew across the street to a large field where a bunch of children play, and causing a child to be scraped on the face. I wrote VEVOR explaining the situation and asking for a refund to which they offered 25%, the second manager offered a 50% discount and the third offered no refund at all. Not a single manager ask about the child’s health or safety, only the very last issued a refund of 100% after I had already gotten my lawyer involvded.
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Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Brad Brad
Didn't last
Spire 9 x 3 x 2m
With the wind in our are which is normal for the area the tarp wore holes over some of the joints then the flimsy frame eventually bent and broke. Lasted 3 weeks...
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Dalton Dalton
Greenhouse
Dome Roof 8.35 x 3 x 2.25m
All of the material is cheap the pipe is so thin it gets smashed flat when you tighten down the bolts, the cover rips when you try to strap it down. Do not buy this save your money
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Irene Irene
miss
i found the page and the information of the product very confused. I thougth i was buyng a two door greenhouse(VV-TG-12107WHITE) and finally i got one door greenhouse and that is not what i wanted. I am not happy with the tent i got. I am not happy with my experience buying in Vevor.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Craig Todd Craig Todd
Ranch owner
Had a wind tear up the outer covering as well as breaking the support. I'm trying to get a refund now
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Tina Tina
Ms
3 x 2 x 2 m
DONOT BUY Cheap zipper broke after first zip
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Foot Foot
Schlecht
Dome Roof 6 x 3 x 2.25m
Die Ware wurde nie geliefert.
0 people found this helpful
Customer Service Reply: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten mit der Logistik. Wir haben den Sachverhalt zur Kenntnis genommen und werden ihn an unseren Logistikpartner weiterleiten, um den Lieferprozess zu optimieren. Vielen Dank für Ihr Feedback, das uns hilft, unsere Services zu verbessern.
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Randy Randy
Mr
Don’t buy this greenhouse unless you don’t get any wind. Had 25 mph winds and the metal framing bent up and is now unusable. And we have it in a protected area.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.

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