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VEVOR Walk-in Tunnel Greenhouse, 12 x 7 x 7 ft Portable Plant Hot House with Galvanized Steel Hoops, 1 Top Beams, 2 Diagonal Poles, 1 Zippered Door & 6 Roll-up Windows, Green

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 12 x 7 x 7 ft Portable Plant Hot House with Galvanized Steel Hoops, 1 Top Beams, 2 Diagonal Poles, 1 Zippered Door & 6 Roll-up Windows, Green

12×7×7 ft Green

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Kathryn Galbraith Kathryn Galbraith
Ms
3 x 2 x 2 m
The tent pegs provided, should be much larger and there should be stronger and longer ties on the cover. There should be ties at every join. An excellent product, just needs more securing to protect against strong winds.
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Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Penny Penny
Mrs
It is what it was advertised as.
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Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Gary Panozzo Gary Panozzo
Mr
Doesnt hold up to high winds
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Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Lyn Bayliss Lyn Bayliss
Very Average
4.5 x 2 x 2 m
Not even in use now. Bought it as a Christmas gift for my husband. Poles bent with the first bit of wind. Yes it was tied down as per instructions. Absolutely a waste of money.
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Michael Michael
Mr
Spire 9 x 3 x 2m
Product has no manual. Difficult to install with virtually no videos on youtube
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Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Forrest Pendleton Forrest Pendleton
Good green house but needs upgrades
The rope ties need to be reinforced as well as the bottom where the corners meet
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Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Marco Marco
Könnte besser sein
Das Gewächshaus ist für den Preis ok. Es bleiben aber die Schwachstellen bei diesem System. Für Starkwind muss es wirklich gut beschwert und am besten auch eingegraben sein, sonst hebt es schnell ab und es kommt zu Einrissen an den Befestigungen für die Abspannschnüre und Ecken. Das Gestänge ist dann auch zu leicht. Eine bessere Wandstärke wäre besser. Ein windgeschützer Platz ist gut und auch auf die Windrichtung sollte geachtet werden. Das Gestänge ist leicht aufgebaut. Die Folie passt gut darüber ohne zu spannen. Zusätzliche Stangen für die Reißverschlusstür würden dem ganzen gut tun. Insgesamt hatte ich mir mehr erhofft.
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Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Ryan Ryan
Homesteader
Homesteader 2 Homesteader 2 Homesteader 2
Purchased this a few months ago bought it with the protection plan assuming it would be like any other protection plan. I regret buying the extended protection plan beings they dont cove acts of God and this dang this has the cheapest flimsy metel skeleton that although anchored was allowed to be flattened by merrily wind. I will not be buying there kits again and going back to DIY because at least I know that it'll actually work as it should. I mean I dont know who builds greenhouses that are only rated for indoor use oh wait vevor does. Not gonna say I feel mislead but I feel like yall decided to cut corners where you ready shouldn't have and I feel scammed especially when you have a disclaimer in the box that says the product cant be put in any outdoor conditions other than perfect with zero wind. Which last I knew your not exactly going to get to choose weather. So its a cute kids pretend thing I guess because they definitely didn't build it with longevity in mind.. I just find it messed up that its advertised to be good enough for outdoor use but this is not how one likes to wake up and see the thing holding plants that are providing food for my family. The product lasted a totally of 3 weeks from time it was installed im not saying this product doesn't have potential because the plastic is great but unfortunately the skeleton in which they give with it is a joke
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
William William
Weak tubing & insufficient bracing
4.5 x 2 x 2 m
Weak tubing & insufficient bracing 2
Unfortunately the 2 greenhouse I bought did not last long....only a few weeks. Although they were tied down as recommended + added concrete blocks at the base, a wind gust just ruined everything. I felt they were very very flimsy from the start, so would avoid them unless you plan on building your own wood frame to replace the weak tubing and bracing. I will try to repurpose the cover as much as possible. Very Unfortunate.
2 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vasilios Vasilios
Misure errate. Attenzione!!
Misure errate. Attenzione!! 1
Affermano che le dimensioni siano 12 piedi x 7 piedi x 7 piedi, ovvero 3,67 (3,7) m x 2,1 m x 2,1 m. In realtà è molto più piccolo, le sue dimensioni sono 3,5 m x 2 m x 2 m. Ho preparato un'aiuola rialzata con le dimensioni esatte, lasciando 100 mm di margine sui bordi, sperando di poterla installare perfettamente sopra. È troppo piccola. Quando si aprono le istruzioni, le misure sono indicate come 12*7*7, e poi si procede a scrivere le misure corrette in unità metriche. Se si dovessero scrivere le misure corrette in unità imperiali, sarebbero 11,5*6,5*6,5 piedi. Una differenza enorme. Ho sprecato i miei soldi e mi ha causato un grosso problema, ora devo costruire una serra su misura. Sono molto arrabbiato.
1 people found this helpful
Customer Service Reply: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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