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VEVOR Walk-in Tunnel Greenhouse, 12 x 7 x 7 ft Portable Plant Hot House with Galvanized Steel Hoops, 1 Top Beams, 2 Diagonal Poles, 1 Zippered Door & 6 Roll-up Windows, Green

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 12 x 7 x 7 ft Portable Plant Hot House with Galvanized Steel Hoops, 1 Top Beams, 2 Diagonal Poles, 1 Zippered Door & 6 Roll-up Windows, Green

12×7×7 ft Green

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mjarvis22 mjarvis22
15mph winds will destroy it.
4.5 x 2 x 2 m
didn't last a month. one 15mph wind day took it out. completely bowed and bent the hoops that make the top of it. they are small diameter poles. save your money and buy something better. wife never even got to use it.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
binc binc
PROBLEMS
590 x 295 x 198 cm
AS I IRFONMED YOU MANY PARTS MISSED AND I HAD SERIUOS PROBLEM.NOBODY CARED ABOUT,SO I FEEL VERY DISSAPOINTED.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chris Syrakis Chris Syrakis
Cost is a bit high
Dome Roof 6 x 3 x 2.25m
Instructions are very vague, needs more detail, took me a while to figure how the door 🚪 should be hung, nothing like the instructions, tubing for frame is a little flimsy but if you in an area where there is no wind it will work I found by cutting the material roof and replacing with a good bird wire works pretty good
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Dm*** Dm***
Doesn't fit
Doesn't fit 1
False Advertisement Item doesn't fit as advertised. Material is do things it years in the slightest tightening or in the slightest of wind. Too short on both directions Advertised as 20x10x7 but ships as 3 inches too short in all directions. Not long enough, wide enough, nor tall enough fit the frame it should go on. Then when asking for refund you have to ship it back to them which means you're paying shipping fee for a product that you couldn't use. Would be nice if they at least give back the refund plus the funds to ship it back. Choose a different company.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We are sorry that the issue with your VEVOR 20 x 10 x 7 ft Walk-in Tunnel Greenhouse product has caused you inconvenience. We have assigned a specialist to contact you within 48 hours through ticket # (ticket number1794260478158 ) and provide a suitable solution. Please check the email associated with your order and reply to us.
angelmcravey angelmcravey
Packing was horrible
Dome Roof 8.35 x 3 x 2.25m
Packing was horrible 1
Package was really damaged, busted open, and taped up!!! I’m hoping all the pieces are inside
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for any inconvenience caused by the damage to the package during transit. We have assigned a specialist to contact you within 12 hours via ticket # 464589282149376 to provide you with a suitable solution. Please check your email in the email address associated with your order and reply to us.
aboudyn aboudyn
Poir fleece quality
292 x 196 x 190 cm
Poir fleece quality  1
I bought it one month ago, took me nearly 4 hours to assemble it. I put extra support to aid it, but after one windy night the fleece was torn into two halves and no chance to fix it, to get a replacement it will cost nearly same amount of money that I spent to buy the greenhouse. For me it was a waste of money.
3 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
bje1765 bje1765
Cheap and flimsy
Cheap and flimsy  1 Cheap and flimsy  1 Cheap and flimsy  1 Cheap and flimsy  1 Cheap and flimsy  1
I was so excited for this!! It was garbage :( I have bought a few items from this company so I was excited for this garden shed. The poles are flimsy and the way it’s put together made them even worse. I had it up for one (1) day. Put it up per its instructions and also put it on railroad ties for added stability. Went out the next morning and the whole thing had fallen over. I looked and the poles were all bent. I straightened them and picked it all back up and reinforced the bent poles the best I could and the next morning it fell over again. This time there was no saving the cheap flimsy poles. They were bent in half and half were broken. $180 bucks down the drain. I ended up throwing all of the support poles away and putting the cover over another frame that I had. Ridicules. I have never been so disappointed in my life. I didnt even have time to put everything in it so I guess that was a blessing in disguise because it would have been destroyed.
5 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
In*** In***
Missing parts
Dome Roof 6 x 3 x 2.25m
Missing parts 1 Missing parts 1
I received a used product that’s missing six parts! The only way to contact customer service is through a live chat. Once I explained my issue, the agent Ahmed, stopped responding. The system will not allow you to start a new chat. I would NOT order from this company, their behavior is disgraceful. To make matters worse, I had to pay someone to assemble it and now I have to pay them to come back to finish the job somehow without the missing parts. Update: so Ahmed finally came back (may have been connection issues on his end) providing me with an email address to send a video of the unit which I did. I’m waiting for a response. I’ll be sure to come back to post the outcome. But so far I received a response from an automated attendant. I thought that Ahmed would give me his direct email rather than placing me back into a system void of humans smh
3 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Patrick Patrick
14x6x6 NOT 15x7x7
14x6x6 NOT 15x7x7 2 14x6x6 NOT 15x7x7 2 14x6x6 NOT 15x7x7 2 14x6x6 NOT 15x7x7 2
Got home from work and started putting together everything. Was going good until I started doing the arches , none of the holes were lined up I had to redrill almost every hole i get the whole thing together and just looks smaller to me. So I pull out my tape measure , and this thing's not even the advertised size the listing says 15x7x7 the Measurements came out to 14x6x6.5 this makes me leery about buying anything from the site because obviously these guys do not know how to use a tape measure and I had to make my own cap for the end of the watering system , because it didn't come with one i would return this item, but considering all the work I had to do to get it up.It's not worth taking down now. What should have been a 45 min job Turned into 3 hrs
1 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
pa*** pa***
Fragile
N’a pas survécue à la tempête
1 people found this helpful
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