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VEVOR Walk-in Tunnel Greenhouse, 12 x 7 x 7 ft Portable Plant Hot House with Galvanized Steel Hoops, 1 Top Beams, 2 Diagonal Poles, 1 Zippered Door & 6 Roll-up Windows, Green

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 12 x 7 x 7 ft Portable Plant Hot House with Galvanized Steel Hoops, 1 Top Beams, 2 Diagonal Poles, 1 Zippered Door & 6 Roll-up Windows, Green

12×7×7 ft Green
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Customer Reviews

4 Out of 5
Based on 1301 reviews
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Laura Laura
owner
Dome Roof 8.35 x 3 x 2.25m
DO NOT BUY if you live in a windy area. We put this up and the next day we had very bad winds, completely destroyed the greenhouse. The frame bent all over, the cover did not hold up at all. It was a waste of money, thought I could at least get through 1 season with it, didn't even make it two days put together. I would have attached pictures, but after chasing pieces around in the freezing Michigan weather, it's the last thing I thought of!
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Luisa Mendoza Luisa Mendoza
Price
Did not appreciate price not adjusted after Black Friday
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Fergus Fergus
VEVOR Walk-in Tunnel Greenhouse, 609.6 x 304.8 x 213.4 cm
Not good. Zips on doors are poorly made. Stitching on the door unravelled. The plastic cover was not up to the job; it only lasted one season.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Milenko Milenko
Celt
Paket nije isporucen u roku. PAKET JE DOŠAO KOMPLET RASTUREN I POCEPAN.Nisam zadovoljan.
0 people found this helpful
Customer Service Reply: Primili smo vašu prijavu u vezi s ovim problemom. Naš tim za korisničku podršku odgovorit će na vaš problem u roku od 24 sata i nastaviti pomagati dok se sve vaše potrebe ne riješe. Molimo vas da pratite odgovore na prijave i obavijesti e-poštom.
Michelle Michelle
Disappointed
Cover has holes after being set up and used for 1 year! Last Christmas was the first Winter! Very frustrating! I set this up leaflet last summer and as of a few weeks ago noticed the holes and ripping of the seams! Of course no replacement covers offered!!!
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. We’re sorry to hear that you encountered this issue after such a long period of use.We have created a ticket for you to follow up on this issue. Please know that we take all feedback seriously, as it helps us improve and continue serving our customers better.
Sebastian Sebastian
Serra vevor 4x2x2
4.5 x 2 x 2 m
Serra molto leggera,non vale niente, e rimasta tutta piegata dall vento nonostante ho eseguito le istruzioni .Una esperienza da dimenticare
0 people found this helpful
Customer Service Reply: Grazie per il tuo feedback. Siamo molto dispiaciuti di apprendere delle difficoltà che hai incontrato con il prodotto. Abbiamo creato un ticket per dare seguito a questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino a quando il problema non sarà risolto. Si prega di controllare prontamente la propria casella di posta per i nostri messaggi.
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Gary Coutu Gary Coutu
Wind tunnel greenhouse
This was my second wind tunnel have had absolute horrible luck with this one. It was entirely too small to fit on the frame, and it took close to two weeks to get Vibo to come up with some kind of solution to which I still do not know what that solution is. I was told I will see whatever they’re sending me in 10 to 15 days so essentially a month after I received my product I will finally be able to use it not happy.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Rick Mcgouyrk Rick Mcgouyrk
Greenhouse
Dome Roof 6 x 3 x 2.25m
Damaged worst I have ever received from vevor FEDEX I need not say more disappointed
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Lionel David Lionel David
Greenhouse
Dome Roof 6 x 3 x 2.25m
Very disappointed with Vevor. Package was damaged and missing poles! Vevor gave me $120 refund instead of the entire amount. Now I have a worthless greenhouse and i loss $60...... no way yo fo business
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Singto Singto
kunststof tunnelkas
Dome Roof 8.35 x 3 x 2.25m
Een beetje wind plastic gescheurd en weg. Perfecte levering en alles aanwezig
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Customer Service Reply: Hallo, Het spijt ons te horen over uw ervaring en we stellen uw feedback zeer op prijs. Er is een supportticket aangemaakt zodat onze klantenservice direct contact met je kan opnemen. Ze nemen contact met u op via e-mail en houden u op de hoogte totdat het probleem volledig is opgelost. Houd je inbox in de gaten voor onze berichten.
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