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VEVOR Walk-in Tunnel Greenhouse, 12 x 7 x 7 ft Portable Plant Hot House with Galvanized Steel Hoops, 1 Top Beams, 2 Diagonal Poles, 1 Zippered Door & 6 Roll-up Windows, Green

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 12 x 7 x 7 ft Portable Plant Hot House with Galvanized Steel Hoops, 1 Top Beams, 2 Diagonal Poles, 1 Zippered Door & 6 Roll-up Windows, Green

12×7×7 ft Green

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2024Hothouse 2024Hothouse
2024 Hot House
12×7×7 ft Green
The plastic outer shell was made too small. It goes over the hoops but I cannot close the zipper. It only closes half way. The zipper is pretty flimsy and the near the bottom there's not enough material for the two sides to come together. As I purchased for winter, this problem makes the item almost useless. I will have to figure out a way to block cold from getting into the hot house. Very disappointing.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback on your concerns. We apologize for the hassle caused. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist quickly. Thank you for your understanding.
Halfway There Halfway There
Close but several cigars short
12×7×7 ft Green
I would love ot put this together, but it's not possible without some serious modification. Finally got around to putting this together to find thatthe parts list in the instruction mnual doesn't match my actual parts. I have different parts. Poles 5,6,7,8, and 9 are there but some of them didn't have the tapered ends. There are no #4 poles, too many #3 poles, the #1 and #2 poles I'm guessing belong to a different product, as they have hooked ends that shouldn't be there, and holes on the upper end that are 90 degrees from what they should be, so it's impossible to assemble this thing as it is. I guess I'll have to wait untiol tomorrow to get in contact with Vevor, and I haven't experienced anything like this before. I'm hoping my 30' greenhouses have the proper parts!
0 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Geoffrey Talley Geoffrey Talley
Greenhouse
12×7×7 ft Green
I am a hard person to please on some issues and this greenhouse does not measure up. Very light weight and not very sturdy. It may work for some, but will not stand up to moderate wind. Now i know!
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Stacy Stacy
Walk in tunnel greenhouse.
12×7×7 ft Green
After we put it up we realized it said “not for outdoor use”, okay…..where else was I going to put it? One windy day and it was trash!
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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