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VEVOR Walk-in Tunnel Greenhouse, 9 x 3 x 2m Hoop House Greenhouse Tunnel, Peaked Roof Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 9 x 3 x 2m Hoop House Greenhouse Tunnel, Peaked Roof Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

Spire 9 x 3 x 2m
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Customer Reviews

4 Out of 5
Based on 1307 reviews
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1307 Reviews
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Sonia Brown Sonia Brown
Mrs
Dome Roof 9 x 3 x 2m
Mrs 2 Mrs 2
Seams on both ends gave out after three weeks from setting up. Stitching not very strong, not able to repair therefore and able to use as intended.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Nakia Lemon Nakia Lemon
Product damaged
Spire 9 x 3 x 2m
Product damaged 1 Product damaged 1 Product damaged 1
I contacted the company multiple times for a replacement product the one received looks like it was pre-owned, hardware was tossed all around the box , a tear in the green lining and dented rods
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Roy Robinson Roy Robinson
Sr.
Spire 9 x 3 x 2m
Sr. 1 Sr. 1 Sr. 1 Sr. 1 Sr. 1
1st package was damaged in transport by FedEx And was sent back to VEVOR. 2ND REPLACEMENT was shipped but was also damaged. When I checked the package there were missing Hardware and 2 pieces of the frame missing Sent 20 messages to the company and all o got was a automated response . Contacted PAYPAL and they contacted the company Which has not responded to PayPal as of today Company has not responded to my request to send me another item or just replace the missing parts and Hardware. Enclosed are pictures of the damaged item when FedEx left it
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jeff Jeff
Owner
Spire 9 x 3 x 2m
Owner 1
I have bought 3 of the 12x20 foot carport. They were fine all summer had to replace the top on one of them. But when winter came different story. They cannot handle snow all of them collapsed. Not strong enough for Canadian winter.
4 people found this helpful
Customer Service Reply: Thank you for sharing your feedback! We aim to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we’re always working to improve. If there’s anything specific you feel could be better, please head to our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket there, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Thank you for your understanding and support.
AMC AMC
LIVRAISON
590 x 295 x 198 cm
Trop de temps pour la livraison nous venons de recevoir enfin nous n'avons pas pu encore contrôler le contenu , le montage , la qualité programmée , reprogrammée ,en attente pour avoir enfin une livraison
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Hayley Hayley
Collapsed in first wind
I love the product until we had one slightly windier day than normal and it completely collapsed. One of the zippers also ripped pretty soon after we built it. Overall the product lasted maybe 2 months
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Timothy Olguin Timothy Olguin
Green house
Doesn't hold up to strong winds, frame is weak.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Daniel Daniel
Review on this purchase
The company fails to tell you it cannot be used where there is wind...and that is every where , unit has to be completly strapped down if you dont want it to fly. Not great at all. You get what you pay for.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
predrag kostic predrag kostic
Mr
Dome Roof 6 x 3 x 2.25m
After 2 months start to damage, poor quality,
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Daniel Jones Daniel Jones
Customer
The tarp held up well, the aluminum frame broke in the wind. I would not recommend and would like a refund, see attached
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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