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VEVOR Walk-in Tunnel Greenhouse, 6 x 3 x 2.25m Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Swing Door and 12 Roll-up Windows for Outdoor

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 6 x 3 x 2.25m Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Swing Door and 12 Roll-up Windows for Outdoor

Dome Roof 6 x 3 x 2.25m
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Customer Reviews

4 Out of 5
Based on 1160 reviews
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Laura Laura
owner
Dome Roof 8.35 x 3 x 2.25m
DO NOT BUY if you live in a windy area. We put this up and the next day we had very bad winds, completely destroyed the greenhouse. The frame bent all over, the cover did not hold up at all. It was a waste of money, thought I could at least get through 1 season with it, didn't even make it two days put together. I would have attached pictures, but after chasing pieces around in the freezing Michigan weather, it's the last thing I thought of!
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Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Luisa Mendoza Luisa Mendoza
Price
Did not appreciate price not adjusted after Black Friday
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Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Fergus Fergus
VEVOR Walk-in Tunnel Greenhouse, 609.6 x 304.8 x 213.4 cm
Not good. Zips on doors are poorly made. Stitching on the door unravelled. The plastic cover was not up to the job; it only lasted one season.
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Milenko Milenko
Celt
Paket nije isporucen u roku. PAKET JE DOŠAO KOMPLET RASTUREN I POCEPAN.Nisam zadovoljan.
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Customer Service Reply: Primili smo vašu prijavu u vezi s ovim problemom. Naš tim za korisničku podršku odgovorit će na vaš problem u roku od 24 sata i nastaviti pomagati dok se sve vaše potrebe ne riješe. Molimo vas da pratite odgovore na prijave i obavijesti e-poštom.
Michelle Michelle
Disappointed
Cover has holes after being set up and used for 1 year! Last Christmas was the first Winter! Very frustrating! I set this up leaflet last summer and as of a few weeks ago noticed the holes and ripping of the seams! Of course no replacement covers offered!!!
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Customer Service Reply: Thank you for sharing your feedback. We’re sorry to hear that you encountered this issue after such a long period of use.We have created a ticket for you to follow up on this issue. Please know that we take all feedback seriously, as it helps us improve and continue serving our customers better.
Stacy Stacy
Walk in tunnel greenhouse.
After we put it up we realized it said “not for outdoor use”, okay…..where else was I going to put it? One windy day and it was trash!
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Sebastian Sebastian
Serra vevor 4x2x2
4.5 x 2 x 2 m
Serra molto leggera,non vale niente, e rimasta tutta piegata dall vento nonostante ho eseguito le istruzioni .Una esperienza da dimenticare
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Customer Service Reply: Grazie per il tuo feedback. Siamo molto dispiaciuti di apprendere delle difficoltà che hai incontrato con il prodotto. Abbiamo creato un ticket per dare seguito a questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino a quando il problema non sarà risolto. Si prega di controllare prontamente la propria casella di posta per i nostri messaggi.
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Singto Singto
kunststof tunnelkas
Dome Roof 8.35 x 3 x 2.25m
Een beetje wind plastic gescheurd en weg. Perfecte levering en alles aanwezig
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Customer Service Reply: Hallo, Het spijt ons te horen over uw ervaring en we stellen uw feedback zeer op prijs. Er is een supportticket aangemaakt zodat onze klantenservice direct contact met je kan opnemen. Ze nemen contact met u op via e-mail en houden u op de hoogte totdat het probleem volledig is opgelost. Houd je inbox in de gaten voor onze berichten.
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alex alex
ms
Always luv VEVOR products, but this one was a disaster. Easy set up etc., but completely demolished during a lightweight rain and wind storm, even when weighted down as instructed. If I could send back for a refund I WOULD. Complete waste of my money sadly.````````````````````
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Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! So sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! Also remember that you can contact our Live Chat or our email customer support, to assist you!
Zane rathke Zane rathke
First gust
Dome Roof 8.35 x 3 x 2.25m
I used all the provided tie downs and that wasn’t enough. Took out 4 mature (premature) plants of mine. Terrible mistake
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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