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VEVOR Walk-in Tunnel Greenhouse, 6 x 3 x 2.25m Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Swing Door and 12 Roll-up Windows for Outdoor

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 6 x 3 x 2.25m Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Swing Door and 12 Roll-up Windows for Outdoor

Dome Roof 6 x 3 x 2.25m

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bruce bruce
Mr.
3 x 2 x 2 m
This is a complaint against Vevor. I ordered this because it says get it by Friday 23rd of January. I wanted to beat the freeze that was coming two days later. It never came until 28th of January. I have no use for this as the tropical plants i wanted to protect all died despite me covering them with blankets. Thanks for nothing.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
ginoperaro ginoperaro
Sig.
Sicuramente il prezzo è davvero buono ma questo purtroppo a discapito della resistenza che invece è decisamente scarsa. Ho pensato che se avessi fatto una struttura più solida non certo quella in alluminio che viene a corredo e avessi montato la plastica di copertura forse avrebbe resistito molto di più. Invece è durata molto poco distrutta dal vento che ha iniziato quasi subito dalle cerniere della porta davvero di pessima qualità e poi a storcere i sottili sostegni di alluminio. Molto deluso
0 people found this helpful
Customer Service Reply: Ciao! Apprezziamo molto che tu abbia condiviso con noi la tua esperienza di acquisto. Ci aiuta molto a migliorare. Grazie ancora per il tuo prezioso contributo!
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David Clements David Clements
Mr
Dome Roof 6 x 3 x 2.25m
Tarp ripped in less than a month
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Gustavo Navarro Gustavo Navarro
Owner
4.5 x 2 x 2 m
Pretty bad build , material didn't last long ,fell aparafter a 15 miles an hr wind .pins n rope did really help at all had to get it from my neighbors backyard afterwards definitely won't recommend it
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Christopher Christopher
Wind Damage Prone
Wind storm tore it apart at the seams - front wall separated from the tunnel sides. Seemed like a good deal for the first six months, but if it's not going to stand up to the weather, even the $150 price is a bad deal.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Tracy Tracy
Green house
Spire 9 x 3 x 2m
Bars are to thin. It will not hold up in a storm. Piece of junk
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Gotzon Gotzon
Plástico roto
Plástico del invernadero roto.
0 people found this helpful
Customer Service Reply: Hemos recibido su ticket sobre este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted en un plazo de 24 horas y le ayudará hasta que se resuelvan todas sus necesidades. Esté atento a las respuestas a los tickets y a las notificaciones por correo electrónico.
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Mario Mario
Definitely not built to handle Canadian winters.
Dome Roof 8.35 x 3 x 2.25m
It collapsed under the first snow, 3 inches overnight was too much for the frame, and the wind did the rest. Good value overall, but not made for snowy regions.
1 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding."
Incomplete instructions Incomplete instructions
Incomplete instructions
Dome Roof 8.35 x 3 x 2.25m
The instructions that come with this are incomplete. They include a picture of a half built green house with the steps assemble as shown. Then a complete green house with instructions assemble as shown. I need step by step instructions. I emailed support and they keep apologizing for the delay of answering my questions, I don’t need them now, I finally figured it out. But it would have been nice had the instructions been complete and clear to follow.
1 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Jenny Jenny
Not hardy in wind gusts
3 x 2 x 2 m
This greenhouse was great until some heavy winds. Aluminum bent and the greenhouse rolled despite being staked down.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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