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VEVOR Walk-in Tunnel Greenhouse, 590x295x198 cm Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 590x295x198 cm Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

590 x 295 x 198 cm

Customer Reviews

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William William
Ripped day the day I set it up
Spire 9 x 3 x 2m
The screw head ripped the plastic so cheap
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Alina Bobrovska Alina Bobrovska
Una schifezza
Non durato neanche un giorno il telo di copertura
0 people found this helpful
Customer Service Reply: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Kevin Kevin
Owner
Walk in tunnel was up two weeks. Cover was on five days, added extra weight and tie downs after watching reviews. Tunnel is completely destroyed by wind. Frame bent at connections, cover tore at seems. Disappointed, but you get what you pay for.
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Demuynck Olivier Demuynck Olivier
Dont buy!
After 2 days of installation like prescribed in the manual, the whole thing collapsed. The tubes are very poor quality, almost all tubes where pleated. Dont buy this shit! And to be honest, cliënt service by vevor could be better!
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Christian Christian
Van Caeneghem
4.5 x 2 x 2 m
Dank voor uw mail. Ik ga de kas in de komende weken monteren. Mochten er problemen opduiken dan neem ik zeker contact met uw klantendienst. Met vriendelijke groet
0 people found this helpful
Customer Service Reply: Hallo! We stellen het erg op prijs dat u uw winkelervaring met ons deelt. Het betekent veel voor ons en helpt ons om te verbeteren. Nogmaals bedankt voor uw waardevolle feedback!
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Nicolas Nicolas
Dommage
4.5 x 2 x 2 m
Impossible de fermer les fermetures éclaires,la toile semble trop petite ,et hier après quelques coup de vent ,la toile c est déchirée. Je vais devoir en racheter une mais cette fois je prendrais une meilleur qualité
2 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Henry Henry
Poor Quality
4.5 x 2 x 2 m
I bought this greenhouse and assembled it per the instructions. The poles are very cheaply made with extremely thin metal . We built it and secured it per the directions and 2 days later we had some wind (nothing significant) and the whole greenhouse collapsed because all of the pol es bent where the joints are!
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
RabbittHole RabbittHole
Velcro missing from door cover./No CS. Purchase AYOR
Dome Roof 6 x 3 x 2.25m
The delivered it em was improperly manufactured and was missing the grippy side of the velcro required to attach the plastic cover to the door frame. I advised vevor of the problem a week ago. Customer service has consisted only of saying "we're working on it" while not working on it. I offered options to partially refund, or to send a correctly manufactured replacement part. As neither have occurred, I have to choice but to return the 20x10 ft greenhouse to vevor and warn others of poor manufacturing process/quality control and non-existent customer service. If resolved within 24 hours , I will ATTEMPT to edit this review (if possible/allowed).
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Mike Mike
Abysmal
Dome Roof 9 x 3 x 2m
Fell apart in the first sign of wind , trenched in 30 cm deep , poles may aswell be made of straw.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Marty Marty
Junk
4.5 x 2 x 2 m
Did not hold up to wind and rain. Frame is flimsy and bent easily, plastic tore. Straps for towing it to frame tore off,,
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.

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