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VEVOR Walk-in Tunnel Greenhouse, 14.6x6.4x6.3 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, White PE Cover, Roll-up Zipper Door and 8 Windows for Outdoor

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 14.6x6.4x6.3 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, White PE Cover, Roll-up Zipper Door and 8 Windows for Outdoor

White 15 x 7 x 7 ft

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Gary Coutu Gary Coutu
Wind tunnel greenhouse
This was my second wind tunnel have had absolute horrible luck with this one. It was entirely too small to fit on the frame, and it took close to two weeks to get Vibo to come up with some kind of solution to which I still do not know what that solution is. I was told I will see whatever they’re sending me in 10 to 15 days so essentially a month after I received my product I will finally be able to use it not happy.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Rick Mcgouyrk Rick Mcgouyrk
Greenhouse
Dome Roof 6 x 3 x 2.25m
Damaged worst I have ever received from vevor FEDEX I need not say more disappointed
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Lionel David Lionel David
Greenhouse
Dome Roof 6 x 3 x 2.25m
Very disappointed with Vevor. Package was damaged and missing poles! Vevor gave me $120 refund instead of the entire amount. Now I have a worthless greenhouse and i loss $60...... no way yo fo business
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Singto Singto
kunststof tunnelkas
Dome Roof 8.35 x 3 x 2.25m
Een beetje wind plastic gescheurd en weg. Perfecte levering en alles aanwezig
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Customer Service Reply: Hallo, Het spijt ons te horen over uw ervaring en we stellen uw feedback zeer op prijs. Er is een supportticket aangemaakt zodat onze klantenservice direct contact met je kan opnemen. Ze nemen contact met u op via e-mail en houden u op de hoogte totdat het probleem volledig is opgelost. Houd je inbox in de gaten voor onze berichten.
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Zane rathke Zane rathke
First gust
Dome Roof 8.35 x 3 x 2.25m
I used all the provided tie downs and that wasn’t enough. Took out 4 mature (premature) plants of mine. Terrible mistake
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
SB SB
Destroyed by rain one day after setting up
Spire 9 x 3 x 2m
I spent three days putting this together and one day after it was set up, it rained and this greenhouse collapsed. It was difficult to get a refund. This is the second item purchased from Vevor that was destroyed shortly after putting up and I will no longer purchase from Temu. Nuts were too big for bolts so they wouldn’t secure, poles were already damaged when shipment arrived and the metal is so thin that some of the poles were bent when setting up. I am very disappointed as this my second purchase from Vevor that was destroyed shortly after being set up I am trying to upload photos and I keep getting an error that the image won’t load but I am able to add a photo not of the greenhouse so it appears I can’t upload photos of the damages to my review.
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Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
J J
Missing pieces
Spire 9 x 3 x 2m
Was missing two of the roof angles, and doesn't use American sizes so can't just get something at the hardware store.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Dillon Dillon
Collapsed after the second day of owning
Spire 9 x 3 x 2m
It collapsed the next day after building it. Junk
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Rick.G Rick.G
Homesteader
Spire 9 x 3 x 2m
Greenhouse went together smoothly. But only one month later there is holes in the peak where the upper bolts are. On almost every truss. Would not recommend.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle this has created. For more assistance, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will work quickly to help. We appreciate your understanding.
Luc Luc
VEVOR Walk-in Tunnel Greenhouse, 20 x 10 x 7 ft
Tube are to small. On the first windy day the greenhouse collapse and the sew broke at the point of attachement. Don't buy that it will be a waste of money. It finish to the garbage.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for your feedback. We’re sorry for any inconvenience this may have caused. To get quick support, please use our online "Contact Us" page, where our after-sales team is standing by. We truly appreciate your understanding.

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