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VEVOR Walk-in Tunnel Greenhouse, 345x195x192 cm Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 6 Windows for Outdoor

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 345x195x192 cm Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 6 Windows for Outdoor

345 x 195 x 192 cm

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alex alex
ms
Always luv VEVOR products, but this one was a disaster. Easy set up etc., but completely demolished during a lightweight rain and wind storm, even when weighted down as instructed. If I could send back for a refund I WOULD. Complete waste of my money sadly.````````````````````
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! So sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! Also remember that you can contact our Live Chat or our email customer support, to assist you!
Zane rathke Zane rathke
First gust
Dome Roof 8.35 x 3 x 2.25m
I used all the provided tie downs and that wasn’t enough. Took out 4 mature (premature) plants of mine. Terrible mistake
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
SB SB
Destroyed by rain one day after setting up
Spire 9 x 3 x 2m
I spent three days putting this together and one day after it was set up, it rained and this greenhouse collapsed. It was difficult to get a refund. This is the second item purchased from Vevor that was destroyed shortly after putting up and I will no longer purchase from Temu. Nuts were too big for bolts so they wouldn’t secure, poles were already damaged when shipment arrived and the metal is so thin that some of the poles were bent when setting up. I am very disappointed as this my second purchase from Vevor that was destroyed shortly after being set up I am trying to upload photos and I keep getting an error that the image won’t load but I am able to add a photo not of the greenhouse so it appears I can’t upload photos of the damages to my review.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
J J
Missing pieces
Spire 9 x 3 x 2m
Was missing two of the roof angles, and doesn't use American sizes so can't just get something at the hardware store.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Dillon Dillon
Collapsed after the second day of owning
Spire 9 x 3 x 2m
It collapsed the next day after building it. Junk
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Rick.G Rick.G
Homesteader
Spire 9 x 3 x 2m
Greenhouse went together smoothly. But only one month later there is holes in the peak where the upper bolts are. On almost every truss. Would not recommend.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle this has created. For more assistance, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will work quickly to help. We appreciate your understanding.
Luc Luc
VEVOR Walk-in Tunnel Greenhouse, 20 x 10 x 7 ft
Tube are to small. On the first windy day the greenhouse collapse and the sew broke at the point of attachement. Don't buy that it will be a waste of money. It finish to the garbage.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for your feedback. We’re sorry for any inconvenience this may have caused. To get quick support, please use our online "Contact Us" page, where our after-sales team is standing by. We truly appreciate your understanding.
Kelly Ricketts Kelly Ricketts
Boss
3 x 2 x 2 m
This is a poorly made item, just fell apart before even got it fully set up. Maybe won't be shopping at Vevor anymore
1 people found this helpful
Customer Service Reply: Dear valued customer, we’re grateful for your patience and cooperation. Our team is working around the clock to handle your concerns and is committed to finding a solution that satisfies you. Make it a point to check your ticket and email regularly to stay updated on the progress. For additional help or queries, feel free to contact us anytime.
Ashleigh Cater Ashleigh Cater
Flower farmer
Do not buy. We reinforced this to withstand the winds and tied cord on the inside to help water drainage and pooling on the roof. Every recommended trick on YouTube we followed. The metal frame is so thin, it collapsed in a wind storm, bending and breaking the poles. Royal waste of money and time
1 people found this helpful
Customer Service Reply: Dear esteemed customer, your patience and cooperation are greatly appreciated. We’re putting in all our efforts to address your concerns and are striving to find a solution that satisfies you. Keep checking your ticket and email for regular updates on the progress. For any more help or queries, feel free to get in touch.
J J
Garbage in wind
Dome Roof 8.35 x 3 x 2.25m
Ripped apart the first time we put it up, the poles are flimsy and the tarp doesn't have enough anchors to the poles
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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