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VEVOR Walk-Behind Hand Push Floor Sweeper, Manual Floor Sweeper Non-Electric with 650mm Sweeping Width, 18.9L Waste Container & Adjustable Folding Handle for Yards Walkways Patios Garages - Yellow

Customer Reviews for VEVOR Walk-Behind Hand Push Floor Sweeper, Manual Floor Sweeper Non-Electric with 650mm Sweeping Width, 18.9L Waste Container & Adjustable Folding Handle for Yards Walkways Patios Garages - Yellow

Yellow

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ryan.texassandblasting ryan.texassandblasting
Terrible customer service
Orange
I purchased this from the Vevor website and it was missing 2 small pieces. After about 15 emails and pictures sent numerous times and almost a month with terrible customer service I was told they are sold out of the missing pieces. This was an absolute waste of my time.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
dyad64 dyad64
Missing Hardware
Grey
Did not arrive with any mounting hardware for the brushes or handle.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Sturla Laupstad Sturla Laupstad
Husk tollavgift
Grey
Feiemaskiner fungerer greit, men de opplyser ikke om at du må betale toll for å få den til Norge. Da blir det ikke billig
1 people found this helpful
Customer Service Reply: Vi har opprettet en sak for oppfølging av dette problemet. Kundeserviceteamet vårt vil kontakte deg på e-post og gi oppdateringer helt til problemet er løst. Vennligst hold øye med innboksen din for meldinger fra oss.
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gearoidkeogh1 gearoidkeogh1
Unimpressed
Grey
Brushes are way too light and a stronger bristle is needed, the brushes also keep falling off so i was not impressed with this product.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
WW*** WW***
Parts
Grey
Works good, frustrating you can not get replacement brushes.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Bryan Lloyd Bryan Lloyd
Misses alot takes many passes
Grey
It works, but misses alot
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
James James James James
Poor product one wheel was not rotating from start
Orange
Poor product one wheel was never rotating
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
James Thacker James Thacker
Doesn’t last.
Grey
Was really good for a month. It was broken 5 weeks in after daily use. Spinning brush on the left side broken and stripped off.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
ilidio ilidio
insastiifação
Grey
não satisfaz minimamente. A descrição diz que limpa folhas em relva sintética mas não é verdade
0 people found this helpful
Customer Service Reply: Criámos um chamado para que possa acompanhar este problema. A nossa equipa de suporte ao cliente entrará em contacto consigo por e-mail e fornecerá atualizações até que o problema seja resolvido. Por favor, verifique a sua caixa de entrada regularmente para ver as nossas mensagens.
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Brian Brian
Walk behind sweeper
Grey
Does sweep much up it won’t pick up rocks or anything that’s around 3/8in in size or anything that has a little weight to it like nits or bolts . The brushes are way too soft. The front brushes tend stop spinning sometimes. The catch bin will spill if tilted and spills some debris when you lift it out.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.

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