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VEVOR Walk-Behind Hand Push Floor Sweeper, Manual Floor Sweeper Non-Electric with 650mm Sweeping Width, 18.9L Waste Container & Adjustable Folding Handle for Yards Walkways Patios Garages - Orange

Customer Reviews for VEVOR Walk-Behind Hand Push Floor Sweeper, Manual Floor Sweeper Non-Electric with 650mm Sweeping Width, 18.9L Waste Container & Adjustable Folding Handle for Yards Walkways Patios Garages - Orange

Orange

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Baron Baron
Waiting on Replacement
Grey
Love the idea of it, but it arrived with one sweeper brush not working. I've worked with support on getting it replaced. I've returned mine with the shipping label they provided, but have not heard back about my replacement. Most companies send the replacement as soon as they get confirmation from the shipper that it was sent. Anyway, it's been 5 days and I'm just waiting. I've sent 3 emails with zero response.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
dyad64 dyad64
Missing Hardware
Grey
Did not arrive with any mounting hardware for the brushes or handle.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Sturla Laupstad Sturla Laupstad
Husk tollavgift
Grey
Feiemaskiner fungerer greit, men de opplyser ikke om at du må betale toll for å få den til Norge. Da blir det ikke billig
1 people found this helpful
Customer Service Reply: Vi har opprettet en sak for oppfølging av dette problemet. Kundeserviceteamet vårt vil kontakte deg på e-post og gi oppdateringer helt til problemet er løst. Vennligst hold øye med innboksen din for meldinger fra oss.
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gearoidkeogh1 gearoidkeogh1
Unimpressed
Grey
Brushes are way too light and a stronger bristle is needed, the brushes also keep falling off so i was not impressed with this product.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
WW*** WW***
Parts
Grey
Works good, frustrating you can not get replacement brushes.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Bryan Lloyd Bryan Lloyd
Misses alot takes many passes
Grey
It works, but misses alot
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
James Thacker James Thacker
Doesn’t last.
Grey
Was really good for a month. It was broken 5 weeks in after daily use. Spinning brush on the left side broken and stripped off.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Fi*** Fi***
Fine dirt YES... Bigger debris... NO!
Yellow
This unit took about 15 minutes to assemble. It's easy to push with minimal effort. The dust bin is easy to remove and empty. It's good at picking up fine dirt such as sand. However, it does not pick larger items such as leaves, sticks, rocks and so in. I bought it to clean the floor in my pool cage and it really didn't do the job.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
ilidio ilidio
insastiifação
Grey
não satisfaz minimamente. A descrição diz que limpa folhas em relva sintética mas não é verdade
0 people found this helpful
Customer Service Reply: Criámos um chamado para que possa acompanhar este problema. A nossa equipa de suporte ao cliente entrará em contacto consigo por e-mail e fornecerá atualizações até que o problema seja resolvido. Por favor, verifique a sua caixa de entrada regularmente para ver as nossas mensagens.
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Brian Brian
Walk behind sweeper
Grey
Does sweep much up it won’t pick up rocks or anything that’s around 3/8in in size or anything that has a little weight to it like nits or bolts . The brushes are way too soft. The front brushes tend stop spinning sometimes. The catch bin will spill if tilted and spills some debris when you lift it out.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.

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