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VEVOR Walk-behind Hand Push Floor Sweeper, 65 cm Sweeping Width Floor Sweeper Manual Non-Electric, 18.9-Liter Waste Container, Angle & Height Adjustable Folding Handle for Walkway, Yard, Garage, Patio

Customer Reviews for VEVOR Walk-behind Hand Push Floor Sweeper, 65 cm Sweeping Width Floor Sweeper Manual Non-Electric, 18.9-Liter Waste Container, Angle & Height Adjustable Folding Handle for Walkway, Yard, Garage, Patio

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Jeremy Gritzinger Jeremy Gritzinger
Missing one of the front broom wheels
Grey
Customer service is terrible and it shouldn’t be this difficult to get replaced with another new item
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Ashley baker Ashley baker
Vector vacuum
Grey
Not what I expected. On top of that, will never order from this site. A joke
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Mark Wright Mark Wright
Review of nothing
Grey
Hilarious that Vevor wants me to review an item that I never received. So, here goes. After trying twice to buy this item, I gave up and bought the Karcher floor sweeper. I love it! Assembly was simple and the sweeper picks up everything in its path. Skip the runaround and get any other brand.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Miguel Rodriguez Miguel Rodriguez
General Manager
Grey
His product was absolutely useless and did not work, the front brushes kicks out as much as it pushes in. Do not waste your money, the company does not stand by their products. I have been trying to do a return for over two weeks no one is helpful and just pushes you to email system and every time they reply and you click on the link it brings you to an error scream. This company are scammers. Temu has better customer service.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Henry Kite Henry Kite
Mr
Grey
I was not impressed, it doesn't seem to pick up everything so I wind up sweeping anyway. It does not save me any time.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
David Smith David Smith
Did NOT pick up
Grey
I purchased this to pick up broken glass. It was not up to the job and then Vevir would not allow me to return it for a refund.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Andrew Andrew
Too light
Grey
Too light for the jub. Unpacked and bot belts broke on 1st push. Tried to order new belts and was told Ve or do not carry parts for this iten. Not sure what to do with it now.
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Renee P Renee P
Very Disappointed – Not Worth the Price
Grey
This product does not work as advertised. It is extremely hard to push and barely picks up leaves or debris. The performance is nothing like what is shown in the product videos. I tried it under normal conditions, and it was essentially unusable. Customer service has also been frustrating. Instead of offering a straightforward return and refund, I was offered a partial refund that doesn’t reflect the fact that the product does not function as promised. I paid $76.28 and am still trying to obtain a full refund. I would not recommend this product based on both its poor performance and the return experience.
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
etienne avril etienne avril
balayeuse
Grey
commende jamais recu et toujours pas remboursé et aucuns moyens de vous joindre donc je ne commenderai plus jamais chez vous
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Brandon Brandon
Broken after a few months
Grey
The tab that holds on the brush broke after a few short months. I reached back out twice about it and was told id have a replacement part in the mail. Never got one. Its now been over a month since that conversation. I really loved this thing but all they seem to care about is the sale.
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts. We haven't received a reply from you via email since a while ago, so please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding

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