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VEVOR Vinyl Cutter, 28inch Paper Feed Cutting Plotter Bundle, Adjustable Force & Speed Vinyl Printer with Powerful Stepper Motors, Signmaster Software Bundle Kit Compatible with Windows System

Customer Reviews for VEVOR Vinyl Cutter, 28inch Paper Feed Cutting Plotter Bundle, Adjustable Force & Speed Vinyl Printer with Powerful Stepper Motors, Signmaster Software Bundle Kit Compatible with Windows System

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Customer Reviews

4 Out of 5
Based on 90 reviews
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90 Reviews
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dr*** dr***
Lastig
Helaas een zeer teleurstellende ervaring met deze VEVOR snijplotter. De machine werkt niet betrouwbaar en het kost veel tijd om hem goed aan de praat te krijgen. De meegeleverde software is bovendien niet gebruiksvriendelijk en voelt verouderd aan, waardoor eenvoudige taken onnodig ingewikkeld worden. Wat voor mij extra tegenviel, is dat de klantenservice van VEVOR het probleem niet heeft kunnen oplossen. Ondanks contact met de ondersteuning bleef een werkbare oplossing uit. Pluspunten: Stevig frame Groot werkbereik Minpunten: Werkt niet betrouwbaar Software is onoverzichtelijk en gebruiksonvriendelijk Installatie en configuratie kosten veel tijd Ondersteuning heeft mijn problemen niet kunnen oplossen Conclusie: Op basis van mijn ervaring kan ik deze snijplotter niet aanbevelen. De combinatie van matige software, technische problemen en onvoldoende ondersteuning maakt dit voor mij een miskoop.
0 people found this helpful
Customer Service Reply: Bedankt voor uw feedback. Het spijt ons te vernemen dat u problemen heeft ondervonden met uw VEVOR-snijplotter (95 x 52 x 106 cm, 720 mm snijbreedte, voorzien van digitaal led-paneel, USB- en COM-aansluiting, geschikt voor het snijden van folie en heat-transfer-materiaal). Wij hebben een specialist ingeschakeld die binnen 48 uur contact met u zal opnemen via ticketnummer 464416900003840 om tot een passende oplossing te komen. Controleer alstublieft het e-mailadres dat aan uw bestelling is gekoppeld en reageer op ons bericht.
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Fr*** Fr***
Problème de pilote
Joli produit, en revanche impossible de la faire reconnaître par le PC, problème de pilote dans le logiciel signmaster, logiciel version antérieur au plotter, ce n'est pas les bons pilotes, problème toujours pas résolu, donc déçu, impossible de m'en servir
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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Raul Raul
Un dolor de cabeza
Llevo un dia intentando vincular el plotter al software y es imposible. Ni puedo añadir el plotter ni el puerto usb. Estoy verdaderamente decepcionado.
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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ron ron
canada
c'est vraiment pas une cricut ,le papier fournie avec pas terrible
0 people found this helpful
Customer Service Reply: Bonjour ! Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter votre boîte de réception régulièrement.
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Riccaedo Riccaedo
Problemi drive
Durante l’installazione il computer non rileva il plotter Come posso fare?
0 people found this helpful
Customer Service Reply: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
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Bob Messerer Bob Messerer
Owner
Not impressed with this machine have owned other plotters and this is rated my worst machine.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
hassina hassina
signmaster -cutter vevor
missing com cable and signmaster , the version does not wok with cutter
0 people found this helpful
Customer Service Reply: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
niran jan niran jan
Waste of money
Really disappointed with the quality and functionality
0 people found this helpful
Customer Service Reply: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
Joseph D Garcia Joseph D Garcia
Vevor 720t plotter
Will not connect to my computer and with no instructions or customer support I been waiting for 2 months for this issue to get resolved and I still can’t print loss of business and no support from vevor
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Paquette Paquette
Perte de temps
Incapable de brancher la machine au port usb
0 people found this helpful
Customer Service Reply: Nous vous prions de bien vouloir accepter nos excuses pour la gêne occasionnée. Nous avons bien reçu votre demande et restons en contact permanent avec vous concernant ce problème. Soyez assuré(e) que nous suivons la situation de près et vous proposerons une solution dans les plus brefs délais. En attendant, nous vous invitons à consulter régulièrement les réponses à votre demande et vos alertes par e-mail pour rester informé(e).
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