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VEVOR VFD 5HP, 4KW, 18A, 1 Phase 220V-240V Input to 3 Phase 220V-240V Output Variable Frequency Drive, 0-400Hz VFD for AC Motor Speed Control

Customer Reviews for VEVOR VFD 5HP, 4KW, 18A, 1 Phase 220V-240V Input to 3 Phase 220V-240V Output Variable Frequency Drive, 0-400Hz VFD for AC Motor Speed Control

5 HP
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Customer Reviews

4 Out of 5
Based on 348 reviews
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348 Reviews
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Zech Viktor Zech Viktor
Inventer
5 HP
Probleme bei Parametern, würde gerne den Umrichter zurückschicken und einen anderen haben. BIN der Meinung das er nicht inordnung ist. Mit einem anderen ist ok.
0 people found this helpful
Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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Jarmo Jarmo
Blew up in minutes
5 HP
Worked few minutes, then blew up with smoke. There is absolute no money back guarantee. They have their internal system theatre for issues/problems which hides consumers rights totally. Not recomending Vevor to anyone.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Andrew Andrew
Failed out of box
5 HP
Unfortunately this item failed immediately after setup. Working with customer service for a replacement.
1 people found this helpful
Even Even
Mr
5 HP
After getting a tracking feedback 26 days ago, I have still not received the drive unit. Its is probably the carrier that has messed things up, but im am still waiting for Vevor to inform me
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Graig Graig
-
5 HP
I've used these bfeore. They work well
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your issues with us. We’re sorry for the inconvenience. For more support, check our "Contact Us" page online, in the bottom navigation bar. Through this, submit a ticket for unresolved problems, and our after-sales team will work quickly to resolve them. We appreciate your understanding.
Marek Marek
mr
5 HP
it doesn't want to work with the VEVOR 2.2kW spindle.
0 people found this helpful
Customer Service Reply: Zauważyliśmy, że zgłoszony przez Ciebie problem został rozwiązany poprzez kontakt mailowy. Cieszymy się, że Twój problem został szybko rozwiązany. W razie dalszych pytań prosimy o ponowny kontakt.
ducognon ducognon
david
3 HP
commande non reçu
0 people found this helpful
Customer Service Reply: Merci pour votre patience et votre collaboration tout au long de cette procédure. Nous sommes heureux de vous informer que nous sommes parvenus à un accord mutuel concernant votre préoccupation récente. Nous nous excusons sincèrement pour tout inconvénient et apprécions votre compréhension. Votre satisfaction est notre priorité absolue, et nous nous engageons à vous offrir une expérience positive avec notre service.
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Krzysiek Krzysiek
kiepski towar
5 HP
Przetwornica nadaje sie moze do sterowania prostym wentylatorem ( najwyżej) . Ogólnie uszkodzila już 2 dosyć drogie sterowniki , ponieważ serwuje dziwne prądy cząstkowe , a przebieg sinusoidy po zmianie jest bardzo daleki od idealnego. Nie polecam
1 people found this helpful
Customer Service Reply: Cześć! Bardzo dziękujemy za podzielenie się z nami swoimi wrażeniami z zakupów. To dla nas bardzo ważne, ponieważ pomaga nam się doskonalić. Przekażemy Twoją opinię odpowiedniemu zespołowi, aby wprowadzić niezbędne optymalizacje. Jeszcze raz dziękujemy za cenne uwagi! Przykro nam, że nasz produkt sprawił Ci problem – doskonale rozumiemy, jak frustrująca może być awaria w trakcie użytkowania. Zależy nam na szybkim rozwiązaniu problemu! Pamiętaj również, że możesz skontaktować się z naszym czatem na żywo lub mailowo z obsługą klienta, aby uzyskać pomoc!
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Kelsie Kelsie
Dead on arrival! Customer service is horrible! They ignored my request for return
3 HP
Dead on arrival! Customer service is horrible! They ignored my request for return 1 Dead on arrival! Customer service is horrible! They ignored my request for return 1
The product arrived broken in the mail. The housing on the inverter was cracked, the mounts were cracked, It had a broken fan and a bent fin on the cooling system. I emailed the company right away. They were extremely hard to deal with. Customer service kept giving me the runaround. I requested a return , they kept ignoring it. Their solution was to send me a replacement fan so I could repair the inverter myself. Then they continued to haggle me, giving me 3 low offers to keep the damaged product. This company does not stand on their 30 day no hassle free return or the warranty they offer. I ended up having to dispute the charges with my bank, because Vevor would not honor their policy. Buy at your own risk!
3 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Kelly Kelly
3hp VFD
3 HP
It doesn’t meet CSA requirements! So my electrician refuses to install and I can’t install due to insurance reasons. It is basically useless to me.
2 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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