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VEVOR Chamber Vacuum Sealer, 320W Sealing Power, Vacuum Packing Machine for Wet Foods, Meats, Marinades and More, Compact Size with 320 mm Sealing Length, Applied in Home Kitchen and Commercial Use

Customer Reviews for VEVOR Chamber Vacuum Sealer, 320W Sealing Power, Vacuum Packing Machine for Wet Foods, Meats, Marinades and More, Compact Size with 320 mm Sealing Length, Applied in Home Kitchen and Commercial Use

Table-type 300 W

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Philip Philip
Hunter
Bought a sealer smaller last year i love it. I bought this one because it had a bigger sealing strip have used it twice and the smell of oil permeates through the house very badly. I see no visible oil leaking anywhere have reached out to customer service to be told it takes one to 2 days to figure something out for the last week that has been the response I payed good money would expect the same treatment and urgency I know im not the only customer but let me have the option to return for another obviously there's something wrong. The ask for pics but how do u send a pic of a smell . Wish I could talk with a person and not email crap first bad experience I have had with vevor.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Wild Game Processor Wild Game Processor
picky
Bought the Vevor chamber vacuum sealer recommended by a friend. When i received it everything looked great. Unboxed the product and started using it. After 2 successful vacuum sealed packages is stopped working. Contacted Vevor through chat and was not satisfied with the out come. I was suspicious of the poor quality electrical connection on the cord where it plugs into the machine. Contacts look weak anf insufficient. So I bypassed the connection and wired the cord directly to the switch. I have had no problems since. Can't expect too much from a cheap Chinese product.
2 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Puskás László Puskás László
Magyarország
Tökéletes választás volt. A külső vákuummozó és e között ég és föld a különbség . Nincs probléma a vízes vagy zsíros dolgokkal sem. Egy zacskó vizet is lecsomagol.
1 people found this helpful
Customer Service Reply: Dear valued customer, Your feedback means a lot. We’re sorry for any trouble caused. To receive fast assistance, visit our "Contact Us" page online—our after-sales team will assist quickly. Thank you for your understanding.
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R410 R410
Device works great after a cleanup and refill
This chamber sealer was exactly what I needed. It is half the price and eventually works as well as the big name brand ones that are double the price. Mine was delivered with some oil in it and it had spilled inside the device and all over the electronics inside, leaving everything greasy. I topped up the oil and used the device a few times but through the voil viewing window I could see that the oil was foaming a lot with just a few uses. I drained the oil fully and used all the oil that was included to fill and it still did it but less. I had to buy more oil and do one last drain and fill. Now the unit works well. It's been a few months and I want to tell you that you really should make sure any spill or moisture inside the chamber area should be cleaned asap as you will get minor flash rust from lower quality stainless steal. Overall, I am ok with it because of it's performance once I sorted out these issues.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. We’re sorry for any inconvenience this may have caused. Our after-sales team is ready to assist quickly through our online "Contact Us" page. We appreciate your patience and understanding.
Mélanie Mélanie
Bon service à la clientèle
Nous avons d’abord été déçue de la recevoir non fonctionnelle. Une chance que le service à la clientèle fut efficace et de bon conseil. Nous avons donc réussi à faire les connections manquantes pour l’a remettre en fonction. Cela aura quand même pris une semaine vu le délai de réponses mais nous aurons réussi. La livraison s’est bien passée mais la machine a été faite vite pour avoir un manquement aussi primordiale. Quel fut notre déception de l’ouvrir et tenter de la faire fonctionner sans succès. À ce prix là! Ouf maintenant c’est résolu et elle fonctionne très bien.
1 people found this helpful
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Dave Dave
Vacuum Sealer
Vacuum Sealer 2
I set it up and tried sealing with it. It ran briefly and stopped working. I have now been back and forth with Vevor for a week with no resolution.
2 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Dwayne Greer Dwayne Greer
Customer
Does not vacuum completely. Regular vacuum machine works better than vectors chamber sealer
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Brittney Brittney
Don't do it!
Bought one it worked a few times, then stopped. They sent me a shipping label for return. I had to pay $25 for a box to return it in. Got the new one in good time. But used it twice an didnt seal correctly either. I have emailed multiple times so I can return this one an get my money back. But still no response.
3 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Gregg Deaver Gregg Deaver
Chamber vac
Machine came with no operating instructions. It doesn't tell you if it's ready to use. I haven't used it yet.
3 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Leeanne Peters Leeanne Peters
Very poor customer service
Table-type 300 W
Purchased for a gift. Arrived damaged. Have provided all information as requested to Vevor customer service. Cannot get any answers yet. Been trying to resolve for 3 weeks now. Can't ring them as customer service number as advised on line is not in service. So, unable to review item as we haven't used it!
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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