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VEVOR Chamber Vacuum Sealer, 320W Sealing Power, Vacuum Packing Machine for Wet Foods, Meats, Marinades and More, Compact Size with 320 mm Sealing Length, Applied in Home Kitchen and Commercial Use

Customer Reviews for VEVOR Chamber Vacuum Sealer, 320W Sealing Power, Vacuum Packing Machine for Wet Foods, Meats, Marinades and More, Compact Size with 320 mm Sealing Length, Applied in Home Kitchen and Commercial Use

Table-type 300 W

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Anthony Archibald Anthony Archibald
Owmer
Freestand 1000 W
Works but needs iinsert because it is too deep for packing small vac bags
1 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Just me Just me
Dead out of the box
Unit arrived in a timely manner. Instructions were clear however, the unit failed to seal. Being a very technical person I decided to do some testing. After testing it was determined that the sealing bar was not getting power. Further investigation determined that a wire was not connected between the switch on the front and a junction buried deep inside the unit. After placing a connector on the wire and screwing it down, the unit started working. I did not contact Vevor support because fixing the issue myself was faster than trying to get the thing back in the box. As for function, it works great, no other issues with the unit.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is resolved. Please check your inbox promptly for our messages.
krlong1984@gmail.com krlong1984@gmail.com
Wrong product poor help customer service
Never received what I actually purchased. Received a 280 or 260 W and returned it. When I did the return through the help portal, they were no help
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience and that you haven’t received your package yet. We will immediately verify the delivery status with our logistics team and update you via the email associated with your order within 24 hours. Thank you for your patience while we resolve this.
Ma*** Ma***
Para ilhas nao chega
Mau serviço nao chegou
1 people found this helpful
Customer Service Reply: Notamos que o problema reportado foi resolvido através de comunicação por e-mail. Ficámos satisfeitos com a rapidez com que o seu problema foi resolvido. Caso tenha mais alguma dúvida, não hesite em contactar-nos novamente. Pedimos as nossas sinceras desculpas pela experiência insatisfatória com a logística. Registamos o problema e iremos passá-lo ao nosso parceiro logístico para otimizar o processo de entrega. Agradecemos o seu feedback, que nos ajuda a melhorar os nossos serviços.
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pkosanke80 pkosanke80
Doesn’t work as expected
Bought this chamber about a month ago and was not impressed, product didn't work to expectations nor does it work like the videos show.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
DeanSaunders DeanSaunders
Bad unit
It just didn't work, vevor was very helpful in trying to resolve the issue but in the end I think I just had a dud. They asked if I wanted another one or a refund, I received a full refund a few days later. No ill will against Vevor shit happens sometimes and I accept that.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Peter Peter
Over heat
I USE IT FOR 60 7×11 BAGS A WEEK It heats up fast have to cool it down in between
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jason Stromsland Jason Stromsland
Junk
Defective out of box. Won't start the vacuum process. Watched alot of videos and customer service apparently will take days to respond. Ordering a name brand unit instead
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Donald Jernigan Donald Jernigan
Mr
A vacuum cleaner is not worth a crap if it will not seal and less than a year later that is my problem. It sucks fine but it will not seal. I want my money back. Vevor Donald Jernigan 2529334823
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bi*** Bi***
The "VEVOR FEVER"
I purchased this product on Mar 05, 2024. I use it almost daily for food storage. It came to me with a faulty switch. After having VEVOR send me a new switch. I noticed that the gas shocks for providing a cushion and soft opening for the lid was not working. The lid would slam open real hard when the lid was released. So, I had them replaced as well. The unit worked quite well for a few months after that. However, it has been slowly leaking its hydraulic fluid ever since about the 3rd month I have owned it. It leaves a small puddle under the machine that I have to keep cleaning up. It still works even though it has very little hydraulic fluid in it. It is quite a bit noisier than it used to be and it requires more time to complete a vacuum. It has been difficult to find the time and to get through the language barrier to address the problems any further. I have given up on nursing it along any further. I cannot recommend this product for these reasons. It was very affordably priced, but I hope to replace it with an "American Made" product that will be more reliable and easier to have serviced. It will cost more money initially but less trouble and expense in the long run.
2 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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