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VEVOR Chamber Vacuum Sealer, 320W Sealing Power, Vacuum Packing Machine for Wet Foods, Meats, Marinades and More, Compact Size with 320 mm Sealing Length, Applied in Home Kitchen and Commercial Use

Customer Reviews for VEVOR Chamber Vacuum Sealer, 320W Sealing Power, Vacuum Packing Machine for Wet Foods, Meats, Marinades and More, Compact Size with 320 mm Sealing Length, Applied in Home Kitchen and Commercial Use

Table-type 300 W
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4 Out of 5
Based on 1345 reviews
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Pebble Pebble
Mr.
I bought this as a gift for friend. He has used it a few times with no problem as of yet. This is the first 12" that I bought as they were not available at the times that I bought six in total of the 10" models for a number of friends. Some of these were purchased a few years ago and still no problems with any of those.
0 people found this helpful
Jan Jan
Bestellung
Nach schneller Lieferung heut ausgepackt und ausprobiert. Erster Probelauf war klasse. Ich denke mal, auch beim ersten richtigen Einsatz wir die Maschine tadellos funktionieren. Danke, gerne wieder!!
0 people found this helpful
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JoeE JoeE
Not Enough Oil!
Not Enough Oil! 2
The chamber vac just arrived but it did not include the amount of pump oil required. It states the oil level should be 1/2 to 3/4 of the observation hole.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ta*** Ta***
Doesn't come with a plug
Doesn't come with a plug 2
Item didn't come with a plug on the cord and afyer putting one on it doesn't work. Not sure how to solve this problem and wish I knew ahead of time.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
MMM777 MMM777
Pump oil level
Pump oil level 3
Order Number: 26080500986312331404 I filled it up very carefully and slowly, emptied all the oil you provided, but the pump oil level in the sight glass window is less than half full. Would you please send me an additional oil bottle if possible. Thank you. Michael Sent 4 emails but no answers.
2 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
wo*** wo***
Warranty
Warranty 3 Warranty 3 Warranty 3
I just unpacked the vacuum yesterday, and I haven't tried it yet. I've bought several products and almost everything arrived damaged. If I pay for warranty, is it going to be replaced or should I send back the first one? How long is going to be? I ordered it when I needed it most, yet it comes damaged and it'll take longer to make it right..
2 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that your order arrived in an unexpected condition, and we completely understand how disappointing and frustrating this must be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email shortly. They'll keep you updated throughout the resolution process and work with you until the issue has been fully resolved. Please keep an eye on your inbox and check your email regularly for our messages. Thank you for your patience and understanding. We appreciate the opportunity to make this right.
Anthony Archibald Anthony Archibald
Owmer
Freestand 1000 W
Works but needs iinsert because it is too deep for packing small vac bags
1 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Just me Just me
Dead out of the box
Unit arrived in a timely manner. Instructions were clear however, the unit failed to seal. Being a very technical person I decided to do some testing. After testing it was determined that the sealing bar was not getting power. Further investigation determined that a wire was not connected between the switch on the front and a junction buried deep inside the unit. After placing a connector on the wire and screwing it down, the unit started working. I did not contact Vevor support because fixing the issue myself was faster than trying to get the thing back in the box. As for function, it works great, no other issues with the unit.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is resolved. Please check your inbox promptly for our messages.
krlong1984@gmail.com krlong1984@gmail.com
Wrong product poor help customer service
Never received what I actually purchased. Received a 280 or 260 W and returned it. When I did the return through the help portal, they were no help
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience and that you haven’t received your package yet. We will immediately verify the delivery status with our logistics team and update you via the email associated with your order within 24 hours. Thank you for your patience while we resolve this.
Ma*** Ma***
Para ilhas nao chega
Mau serviço nao chegou
1 people found this helpful
Customer Service Reply: Notamos que o problema reportado foi resolvido através de comunicação por e-mail. Ficámos satisfeitos com a rapidez com que o seu problema foi resolvido. Caso tenha mais alguma dúvida, não hesite em contactar-nos novamente. Pedimos as nossas sinceras desculpas pela experiência insatisfatória com a logística. Registamos o problema e iremos passá-lo ao nosso parceiro logístico para otimizar o processo de entrega. Agradecemos o seu feedback, que nos ajuda a melhorar os nossos serviços.
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