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VEVOR Upgraded Rubber Threshold Ramp, 7.6 cm Rise Door Ramp with 1 Channel, Natural Rubber Car Ramp with Non-Slip Textured Surface, 150 tons Load Capacity Curb Ramp for Wheelchair and Scooter

Customer Reviews for VEVOR Upgraded Rubber Threshold Ramp, 7.6 cm Rise Door Ramp with 1 Channel, Natural Rubber Car Ramp with Non-Slip Textured Surface, 150 tons Load Capacity Curb Ramp for Wheelchair and Scooter

7.6 cm

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193 Reviews
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Steve Steve
Owner
5 cm
The product works as it should. Strong and solid. The only problem was it didn't come with the installation bolts as noted. Since this was being installed in a business we had go and purchase the installation hardware, which was a disappointment. Wasn't expensive, but did add to the cost
0 people found this helpful
For my Money For my Money
ok
3.8 cm
Nice ramp works fine
0 people found this helpful
Dale Dale
Property maintenance installer
10.2 cm
excellent product which did the trick for adding a quick ramp. Only wish the side bevels would be a bit more gradual and the overall ramp slightly wider. it is narrow when placed at a 40 inch door threshold and does add to the trip and fall risk when approached from side.
0 people found this helpful
Shockwave11 Shockwave11
Needs 1 slight improvement
10.2 cm
Build quality is spot on! Heavy duty without being overly heavy to move. Only 1 thing I think would improve this ramp, Make it longer so that the angle of departure isn't so fast. Bought this for my mom to use with her mobility scooter works great except I had to make a 12" wide piece to go between the door and the ramp so that her scooter didn't bottom out on threshold (its a low threshold) and get stuck.
0 people found this helpful
Polly F. Polly F.
Well made
10.2 cm
I bought this for my mother who uses a four wheel walker. It's a reasonable price considering how much other products are. Unfortunately I needed 12cm riser, but this isn't available. I will put a rod to lift it a little higher near the step so the walker doesn't get caught rolling up. Otherwise, I'm happy the the size as it's a very tight spot
0 people found this helpful
Woodman Woodman
High quality rubber
5 cm
The rubber is very high quality and does not crush under any load. One caution is that since they are made from recycled materials then they smell strongly. They need to be used outside until the smell subsides. It’s a shame since they are such high quality otherwise.
0 people found this helpful
leo.malagueno leo.malagueno
ADDRESS CHANGE, PLEASE AMEND
7.6 cm
ORDER ADDRESS FOR SHIPPING IS 15A WOODROSE ST. KINGSTON, QLD 4114, NOT 15 WOODROSE ST.
0 people found this helpful
Gerry Conway Gerry Conway
Debacle 2
8.9 cm
I never received this ramp. Customer service was abysmal.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
Gerry Conway Gerry Conway
Debacle!
8.9 cm
Purchased 29 August, but on 14 September Vevor advised the product was lost, refused to dispatch a replacement, and issued a refund requesting the product not be accepted if it subsequently arrived. On 15 September I placed a new order for the replacement product. On 16 September the original order unexpectedly arrived and, as Vevor requested, it has remained at the front door unopened. On 26 September Vevor advised the second order may be lost and that we could either wait longer or request a refund. I haven’t responded to that advice, so by default I am continuing to wait. Today (29 September) Vevor emailed a reminder regarding a response to their 26 September advice and separately requested a review for the first order which the website now acknowledges has been delivered. So: 1. Did Vevor intercept the second delivery once they realised the first one had occurred, but not advise me of this? 2. Do I now accept the first delivery and, if so, what do I do if the second one arrives? 3. How is it that 2 different couriers can both “lose” this product? It is not small or light. 4. Why has the communication from Couriers Please, PF Logistics, and Vevor been so spectacularly inadequate?
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible.We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding.We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications.Thank you for your patience and cooperation.
don don
facilities
7.6 cm
please contact us about reverse direction arrows for exiting down the ramp from garage entry and exit doors 12ft or 4 ramps, we purchased 4 so far and want 4 more, however, we need to know about the yellow arrows, thanks for the consideration and communication
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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