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VEVOR Ultrasonic Cleaner 6L Cleaning Machine with Timer Heater & Basket 180W

Customer Reviews for VEVOR Ultrasonic Cleaner 6L Cleaning Machine with Timer Heater & Basket 180W

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Gerard Gerard
Blair
Worked great for about 8 times then the on/off switch fell off and shorted out my shop circuit. Then I went to move it to empty it and the handle fell off.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Tpbmods Tpbmods
It caught fire.
Plug, switch and cable burst into flames within the first 2 hours of ownership, Vevor has yet to respond to warranty
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Mike Mike
Owner
Came broken wouldn't allow me to send video eventually started on fire JUNK AND JUNK CUSTOMER SERVICE!
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Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Joe cristiano Joe cristiano
30L ULTRASONIC CLEANER
30 L
wrongly adversised - does not hold 30L Have already emailed photos
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Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Alessandro Alessandro
Smesso di funzionare dopo pochi giorni
La macchina ha smesso di funzionare dopo pochi giorni, si sono offerti di fare un rimborso di soli 130 euro.
0 people found this helpful
Customer Service Reply: Abbiamo notato che il problema da lei segnalato è stato risolto tramite comunicazione via email. Siamo lieti che il suo problema sia stato risolto tempestivamente. Per ulteriori domande, non esiti a contattarci nuovamente.
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Richard Upinya Richard Upinya
DONT WASTE YOUR TIME OR MONEY
I purchased one of these cleaners a little over a year ago (12/02/24). The first one lasted a whopping 6 months. Only one setting would work on the whole machine. After dealing with a major headache to get it replaced under the year warranty that they come with I finally got a replacement. I had to turn down offers of a $30 refund and keep my broken machine. This was followed up by several other lowball offers when I made it perfectly clear I would like to return/replace. Which shows how they like to deal with the issues in itself. Anyways, I get the replacement in July of 2025 and as I'm writing this (12/15/25) the replacement one has been sitting on a shelf for a month unplugged. Reasons being the cleaning modes do not work and can't trust that it's not going to catch on fire. The reason it is sitting unplugged, I plugged the replacement cleaner in to use it one day, and it lights up but none of the settings work to actual clean. The display lights up but it smells like it is going to catch on fire. Even plugged in for a minute, it starts to reek like something is burning. After the first one made a popping noise and started to smell like it was burning I have unplugged the replacement after every use. I've checked the fuse, the same circuit boards they wanted me to check on the last one, and I am seeing nothing that stands out being wrong with it. Obviously, unplugging it no good either. So, I have went through 2 of these machines in less than a year technically. Mind you I always fill these up to the maximum fill line, and use the basket, both of which are how the instructions say to do it. At this point, because I have my doubts of them actually making this right, I'll be saving up for a much more expensive ultrasonic as these simply do not last. Would not recommend one of these to my worst enemy.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
pchs pchs
OWNER
I AM BEYOND FRUSTRATED WITH VEVOR. THE UNIT WAS BARELY 2 MONTHS OLD AND STARTED OMITTING A BAD ELECTRICAL BURNING SMELL AND NOW DOSNT WORK. THEY REFUSE TO HONOR THE 3 YEAR WARRANTY AND WONT SHIP ME A REPLACMENT UNIT. I AM MOMENTS AWAY FROM DISPUTNG THE CHARGES AS THEY WONT HONOR THEIR WARRANTY.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Eric Eric
Schindell
The ultrasonic unit arrived damaged from shipping with something loose inside the unit. I had requested a replacement, but Vevor only will replace parts. The unit currently is inoperable and Vevor had me open it up to see what was rattling around on the inside. It has been about a month and I have yet to receive a replacement part or tracking number. I have yet to fully test out the features and cleaning abilities. Unfortunately, Vevor has placed a cap on the picture file size, so I am unable to show the damaged bow and broken part.
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Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Wo Dat Shish Wo Dat Shish
Worked great for two months...
And then it failed. I have used it eight times. Unit was running (was degaussing and pre-heating before cleaning my Glocks). Then it just stopped. Front panel dead. Illuminated rocker switch was OFF (not red). Confirmed power source (120VAC) was good. I bought the extended service plan (3 years). We'll see how they handle it.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Martin Gesing Martin Gesing
Herr
Wir haben ein anderes Gerät bekommen. Bestellt hatten wir dieses
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