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VEVOR Tumbler Heat Press Machine, 11-30oz Mug Press, Heat Up Fast and Even, Tumbler Press with Sublimation Paper, Tape and Gloves, Temp and Time Setting, for Sublimation Tumblers, Cups, Mugs, Black

Customer Reviews for VEVOR Tumbler Heat Press Machine, 11-30oz Mug Press, Heat Up Fast and Even, Tumbler Press with Sublimation Paper, Tape and Gloves, Temp and Time Setting, for Sublimation Tumblers, Cups, Mugs, Black

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Customer Reviews

3 Out of 5
Based on 57 reviews
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57 Reviews
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Igor Luis Igor Luis
Not heating in all the mug press
Not heating in all the mug press 1
I bought this heatpress this week but i'm disappointed with the results. My mugs don't print correctly, cause the press doesn't gives the same exactly heat on all the press, so the top part of the mug does it correctly but the under part of the mug gets really bad.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered with [VEVOR Tumbler Heat Press Machine]. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464082505967616] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
Daniela Daniela
Abzocke
Schlecht. Artikel funktioniert nach 2 Monaten nicht mehr und kein Kundenservice möglich. Abzocke
2 people found this helpful
Customer Service Reply: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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Jamie Caruana Jamie Caruana
Vevor Tumbler Heat Press
Vevor Tumbler Heat Press 3 Vevor Tumbler Heat Press 3
Not overly impressed with this machine as it was supposed to be brand new in box but side nuts are rustic and after many attempts already just wont heat evenly as leaving ghosting impressions on sublimations items. Item pictured only turned out okay due to that i had to keep re-covering and heating for nearly 15mins at nearly 200C. Yet it is still nowhere near fantastic..Planing to send back in new year as not happy with product at all was a real waist of money.
4 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Zohra Zohra
Prensa de calor de tazas
Ha llegado defectuoso, no funciona
1 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Teixeira Teixeira
Dommage
Manque le matériel sinon la machine nickel Manque gants, etc.... Livraison super en temps et en heure
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Gary Gary
Breslin
Had to get the inside replaced as it went all funny with the heat but sent a replacement and no problems
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Iris Iris
No calienta bien
No calienta bien 2 No calienta bien 2
Las máquina no calienta en la zona de cierre
2 people found this helpful
Customer Service Reply: Gracias por sus comentarios. Lamentamos mucho las dificultades que tuvo con el producto. Hemos creado un ticket para que pueda dar seguimiento a este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Cree Cree
Wouldn’t buy again
This is extremely difficult to use. The instructions aren’t that helpful.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Luisa Maria Luisa Maria
No calienta bien
Siempre hay una parte de la taza que nunca salen bien, voy a intentar hablar con el servicio técnico para ver si me la pueden cambiar o algo, porque es un martirio trabajar con ella
0 people found this helpful
Customer Service Reply: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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Jojo Jojo
Pas compatible avec ce qui est décrit!!!
Pas compatible avec ce qui est décrit!!! 1
Je suis énormément déçu j ai commander cette presse pour les tasses 30 oz car c est bien indiquer que c'est pour ce format aussi et c'était la seule que j ai trouver a date mais elle me prends pas les tasses ni 20 oz ni 30 oz jnai écris a compagnie que je voulais retourner l article et pas trop de nouvelles la dessus ...alors très déçu du service en plus je n achèterai pu chez vevor c est certain car je veux un remboursement car je suis pas satisfaite c' est pas trop compliquer a comprendre il me semble
4 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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