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VEVOR Tub Transfer Bench, Adjustable Bathtub Transfer Bench with U-Shaped Curtain Guard Protection & Reversible Backrest, Non-Slip Shower Seat Bath Bench for Elderly Disabled Injured, 400LBS Capacity

Customer Reviews for VEVOR Tub Transfer Bench, Adjustable Bathtub Transfer Bench with U-Shaped Curtain Guard Protection & Reversible Backrest, Non-Slip Shower Seat Bath Bench for Elderly Disabled Injured, 400LBS Capacity

Cannot be Lifted With Shower Curtain Slot

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134 Reviews
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Julie Julie
Rusted after a few months
I purchased this 3 months ago and it’s rusting in the swivel component and staining the floor of my shower. I have now received a refund after multiple requests over a few days with oromot responses with offers of compensation increasing each time I refused from $20, $54, $109 then finally a full refund. In of other aspects of the chair, it’s comfortable, the liftup arms a good for getting extra movement, the seat design does have a waterfall effect at the front when running water over it while heating up before getting in shower. My seat faces the door of shower so would splash out a bit. If it didn’t rust I’d have recommended it.
1 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
Sharon Sharon
Tub transfer bench
Got package fast, after putting most of it together noticed marbles didn’t match with the hole under the seat. Tried many times to explain problem.also Sent pics. They did kindly mail some extra marbles. Took more than 2 weeks. Put it in the empty spot where marble was missing, unfortunately would still not line up with the hole to keep seat from moving. Husband ended up drilling a hole and putting a zip tie in it to keep the seat from moving
0 people found this helpful
Customer Service Reply: Thank you for your patience and cooperation throughout this process. We are pleased to inform you that we have reached a mutual agreement regarding your recent concern. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Your satisfaction is our top priority, and we are committed to ensuring that you have a positive experience with our service.
Duchaussoy Duchaussoy
Banc de baignoire
je me retrouve avec un banc où ils manqué des pièces,j ai jeté le carton de plus impossible de faire un retour pouvant ne pas marcher
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Calypso Calypso
Mrs.
Cannot be Lifted Without Shower Curtain Slot
I informed Vevor that I couldn’t use the chair as it has a locking mechanism on the right side and I have a paralyzed right hand. I contacted customer support, they said they would let me know if it could be changed, then closed my file. I was able to sell it to a friend.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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