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VEVOR Transport Binder Chain, 8mm x 6m，2222 kg Working Load Limit, G80 Tow Chain Tie Down with Grab Hooks, DOT Certified, Galvanized Coating Manganese Steel for Dock Factory Construction Site

Customer Reviews for VEVOR Transport Binder Chain, 8mm x 6m，2222 kg Working Load Limit, G80 Tow Chain Tie Down with Grab Hooks, DOT Certified, Galvanized Coating Manganese Steel for Dock Factory Construction Site

1 PC 8 mm x 6 m
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Customer Reviews

4 Out of 5
Based on 241 reviews
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241 Reviews
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cstevecollins728 cstevecollins728
Communication
1 PC 8 mm x 4.3 m
I have not received my chain, why will not anyone respond to my emails , this has been going on way too long, without communication on y'alls in! that they would resend another chain that the first one got lost! Why can't I get a response
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
rick rick
former customer
2 PCS 8 mm x 6 m
never received had to get credit card company involved to get refund
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
rick rick
former customer
2 PCS 8 mm x 6 m
Vevor will not ship items nor refund your money. Have to get credit card company to intervene
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Lonnie Kellet Lonnie Kellet
Owner
2 PCS 8 mm x 6 m
Missing 2 handles and one handle wouldn’t even screw in. Cheap quality. Waste of money.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
x x
dump truck
2 PCS 8 mm x 6 m
.
0 people found this helpful
Customer Service Reply: Dear valued customer,For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Never showed up Never showed up
Missing in action
1 PC 8 mm x 6 m
Item never showed up Had a big job to get done Very disappointed
0 people found this helpful
Customer Service Reply: Hello! We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Larry Larry
Received no product
1 PC 8 mm x 6 m
Placed order for product after not hearing any status I started inquiring. I was first told they could not find my order. Later told me it was shipped. Short of it after several emails I never received order and they cancelled it. They did refund my credit card over a month later. NEVER AGAIN!!!!
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Johnathan long Johnathan long
Welder
2 PCS 8 mm x 3.16 m
Been over a month and I’ve not received my package
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Richard Rose Richard Rose
No show Vevor
2 PCS 8 mm x 3.16 m
Never arrived. I tried for over two weeks to get Vevor to locate and send them. Apparently we're stolen in Dallas while in transit. I do not recommend Vevor.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Mark Mark
Owner
2 PCS 10 mm x 6 m
Never Received, went rounds with the automated service, they insisted it would show. 3 weeks later still nothing . Got a full refund.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

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