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VEVOR Trailer Tongue Box, Carbon Steel Tongue Box Tool Chest, Heavy Duty Trailer Box Storage with Lock and Keys, Utility Trailer Tongue Tool Box for Pickup Truck Bed, RV Trailer, 91.44cmx30.48 cmx30.4

Customer Reviews for VEVOR Trailer Tongue Box, Carbon Steel Tongue Box Tool Chest, Heavy Duty Trailer Box Storage with Lock and Keys, Utility Trailer Tongue Tool Box for Pickup Truck Bed, RV Trailer, 91.44cmx30.48 cmx30.4

Black 914 x 305 x 305 mm

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Jerry Jerry
Trailer tongue box
Black 914 x 305 x 305 mm
Excellent built box. Fits the tongue of my trailer perfectly. And perfect size. Only 1 major flaw. It doesn't stay closed unless you lock it with the key. So you always need the key. To open it. Or close it. If you don't lock it with the key. The hydraulic arm will open the cover.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your feedback. Please accept our apologies for any inconvenience. For immediate assistance, reach out through our online "Contact Us" page—our after-sales team is ready to help. We appreciate your understanding.
john massaro john massaro
Box
Black 914 x 305 x 305 mm
I try to return it but no luck yet they have not text me back yet it good quality but to small need big one it well built
0 people found this helpful
Customer Service Reply: To our valued customer, thank you for being patient and cooperative. We’re actively working to resolve your concerns and are dedicated to finding a solution that meets your needs. Please check your ticket and email periodically to stay updated on the progress. If you need further help or have additional questions, don’t hesitate to contact us.
Nic Nic
Mr
Black 914 x 305 x 305 mm
Coffre intéressant mais d'une solidité moyenne. On verra sur le long terme. Je ne suis pas certain de l'étanchéité du couvercle. Il est a noter que le couvercle ne s'ouvre qu'avec la clé.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. We’re sorry for any trouble you’ve faced. Our after-sales team is available for fast help via our "Contact Us" page online. We truly appreciate your understanding.
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Greg Greg
Top doesn’t close all the way.
Black 914 x 305 x 305 mm
Top doesn’t close all the way.  2
Cheaply made. The top does not close all the way which is going to allow water to intrude into the box thus defeating the purpose of the box.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
N/A N/A
Purchaser
The box is very light weight but ok for my use on the trailer. My biggest problem was that the whole side of the box was discolored as if it were burned. I worked on it with scotch bright pads to remove the staining.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
Gene Houston Gene Houston
Owner
Nicely built, good quality but very small
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Émilie Émilie
Déçu traces de rouilles
Black 914 x 305 x 305 mm
Après seulement un an d'utilisation rouillé déjà à deux endroits souhaitant joindre des photos le commentaire de permet de mettre des images (trop de pixels)
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Glenn Glenn
R
R 2 R 2 R 2
I am happy with the product. Extremely unhappy with the shipping and with Vevor's handling of shipping damage at this point. The item arrived damaged and to this point Vevor has not resolved the issue. When you purchase a new item you expect it to arrive undamaged.
3 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Ronald Shipman Ronald Shipman
Box?
Black 914 x 305 x 305 mm
Very cheap hinges the welds broke I think due to pushrod Pressure Very disappointed I removed it and junked it
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
John Unger John Unger
Customer service
Black 914 x 305 x 305 mm
This product gets a 1 star rating from me because of how this box was put together. I have been waiting on proper reply from customer service about the lid not seated properly and the response was "remove the lid"
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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