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VEVOR Timber Claw Hook, 914mm 4 Claw Log Grapple for Logging Tongs, Swivel Steel Log Lifting Tongs, Eagle Claws Design with 1500 kg Loading Capacity for Tractors, ATVs, Trucks, Forklifts

Customer Reviews for VEVOR Timber Claw Hook, 914mm 4 Claw Log Grapple for Logging Tongs, Swivel Steel Log Lifting Tongs, Eagle Claws Design with 1500 kg Loading Capacity for Tractors, ATVs, Trucks, Forklifts

914 mm

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davidcary89 davidcary89
Gets twisted and mangled easily
813 mm
Works well for about 10 large logs,then starts to get twisted and be less and less usable, I had to buy 2x of these to move 100x logs and both are complete wrecked
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is resolved. Please check your inbox promptly for our messages.
john269@comcast.net john269@comcast.net
Log skidding tongs
457 mm
Not as big as I anticipated ? You would think 18 inches would be the the size of the claw,they are very small.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
macfb9 macfb9
Junk
609 mm
Struggles to grab almost every rock i have attempted to move. Of 6 rocks (outcropping) I have attempted to place, only 2 have been successfully picked up by this tool. It works fine on small trees, and rocks small enough you can move by hand beside 1 foot diameter, but anything larger at struggles to grab with 1 person controlling the hook and a 2nd in the machine. Absolute garbage.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
wrightmg wrightmg
Good communication but supplier couldn’t organise a picnic
609 mm
Item never turned up, spent two weeks chasing it around the country only for it to get sent back and leave me with no item. I did get my money back!!
3 people found this helpful
Customer Service Reply: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
alegil776 alegil776
Useless
609 mm
This thing is useless
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Cody mclin Cody mclin
Junk
NO 813 mm
Junk already broke
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
mike mike
Mr
914 mm
Some washers missing. Had to take to a machine shop to spread arms apart to connect hook and swivel.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for letting us know about your issues. We’re sorry for the inconvenience. For additional support, please check our "Contact Us" page online—look for it in the bottom navigation bar. Through this section, submit a ticket for unresolved problems, and our after-sales team is ready to help quickly. We appreciate your understanding.
Michael Murdock Michael Murdock
Homeowner
914 mm
I haven't used it yet. Company that they used dropped the ball according to tracking information. Planned to use the day originally showed them out of blue said package was routed to Indianapolis instead of Cincinnati like it was suppose to where I live. So I did eventually get it but I considered it later then originally expected even though it DID fall inline with there shipping timeframe. Was somewhat disappointed.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback on your concerns. We apologize for the hassle caused. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist quickly. Thank you for your understanding.
Nick Nick
Title
914 mm
I'd rather buy better made in the USA items. asdmow a;ien a;oivmw a;lkoiw vmpai 3498jamfpa; piwapges dogs chew up carpets. cat claw.dogs are loved. cats are so endearing . hogs are tasty. cows are couch potatoes. horses are as life should be.
0 people found this helpful
Customer Service Reply: Dear valued customer,thank you for reaching out to us and sharing your concerns. We genuinely appreciate your feedback and understand how important it is for you to have a positive experience with our products or services.
Chris Chris
Mr
914 mm
Mr 2
The claw works ok but the welds broke within a week of moderate work. Can be repaired and strengthened but a bit shoddy.
2 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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