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VEVOR Tent Fort Building Kit for Kids STEM Construction Toy Set Castle 120PCS

Customer Reviews for VEVOR Tent Fort Building Kit for Kids STEM Construction Toy Set Castle 120PCS

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Customer Reviews

4 Out of 5
Based on 33 reviews
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33 Reviews
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Garry Garry
No customer service
Ordered this dec 1 never got a tracking info,my card was charged after trying to contact customer service was told it was shipped to wait 15 days after that contact again was asked to wait another week finally got them to refund my money
2 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Bucky Bucky
Terrible service
Ordered this end of November for Christmas gift was charged for this waited 2 weeks never received a tracking update finally got them to refund me after being told it was shipped and to wait another week . Leaving me without a gift
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Harrison Weikel Harrison Weikel
Not what I expected
Flimsy. Blankets topple it over.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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