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VEVOR Stand Mixer, 6 QT Dough Mixer, 1100W 6 + P Speeds Tilt-head Food Mixer with Stainless Steel Bowl, Dough Hook, Wire Whip, Flat Beater, Scraper,Household Stand Mixer for Baking, Mixing, Black

Customer Reviews for VEVOR Stand Mixer, 6 QT Dough Mixer, 1100W 6 + P Speeds Tilt-head Food Mixer with Stainless Steel Bowl, Dough Hook, Wire Whip, Flat Beater, Scraper,Household Stand Mixer for Baking, Mixing, Black

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Customer Reviews

4 Out of 5
Based on 90 reviews
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90 Reviews
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Ferot Ferot
Indépendant
Moyen plus vers bof
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Caroline Humphrey Caroline Humphrey
Owner
I only received 1 bowl
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Lauren Gutter Lauren Gutter
MS
I was very disappointed in both the quality as well as the customer service I received after reaching out with my concerns. I have the Vevor commercial mixer which I love, which is the only reason I chose to go with Vevor for a new small mixer as my 7 Quart kitchen aid is no longer working. Since there was a 30 day return policy, I figured I had nothing to loose. I guess I didn’t read the fine print. Not being satisfied with the quality and performance didn’t qualify ! I gave detailed explanations Together with video and photos, but that did t help. I would only purchase for a supplier that valued customer service and stood by their return policy regardless. Lesson learnt.
0 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Ryan cuenca Ryan cuenca
Electric dough mixer
Electric dough mixer 1 Electric dough mixer 1
I received my order badly needed replacement not working the one i have,possible change for the 20quarts
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Kelly Wooten Kelly Wooten
First run with dough
It started smoking and stopped working
0 people found this helpful
Elemam: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Nicholas LeBlanc Nicholas LeBlanc
Mixer
Junk! I used it 4 times and the plastic gears stripped out of it. Another terrible product just like the second heater I bought from this company.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Ashley Maria Ashley Maria
Doesn’t work
Doesn’t work brand new and doesn’t work
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Rick Rick
mr
never got it
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Tareq Mankach Tareq Mankach
Mr
Very bad quality The moment i turned it on it made sound like something is breaking inside, i took a video and send it to the supplier and asked for a refund, after 1 week of purchase, they replied that they will send.me gearbox and parts to fix it myself!!! Not recommended
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
André André
Defekt geliefert
Leider völliger Schrott. Mein gelieferter Mixer geht nicht mal an. Bei der ersten Inbetriebnahme ist die Sicherung geflogen. Nicht zu empfehlen! Der Kundenservice ist leider auch gar nicht zu empfehlen. Eine unkomplizierte Rücklieferung ist nicht möglich. Vevor stellt kein Rücksendung Etikett zur Verfügung. Finger weg!
0 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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