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VEVOR Stand Airless Paint Sprayer, 950W 3000PSI High Efficiency Electric Airless Sprayer With Cart, Fine And Even Painting Effect, Paint Sprayers for Home Interior and Exterior Furniture and Fences

Customer Reviews for VEVOR Stand Airless Paint Sprayer, 950W 3000PSI High Efficiency Electric Airless Sprayer With Cart, Fine And Even Painting Effect, Paint Sprayers for Home Interior and Exterior Furniture and Fences

950 W

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Phil Cubiotti Phil Cubiotti
Buyer
Bought paint sprayer received package damaged contacted vevor very slow response still have not received a spray gun or any parts to go along with it unable to use very poor customer service
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Matthias Matthias
Verstopfung
Habe Probleme beim Starten der Maschine oder beim Reinigen mit dem Umschalter von durchlaufen zu Spritzen. Der Umschalter verklebt. Kann leider keine Silikat Farbe Sprühen. Wenn die Farbe funktioniert dann funktioniert es sehr gut aber bis man soweit ist.
0 people found this helpful
Customer Service Reply: Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Sie Schwierigkeiten mit dem Produkt hatten. Wir haben ein Ticket für Sie erstellt, um den Sachverhalt weiter zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Gaftarnik Gaftarnik
Responsable Technique
Bonjour à la mise en service du pistolet aiirless, je constate un problème de sertissage au niveau de la fixation du porte buse, celui-ci fuit et rend impossible l utilisation de la lance, j ai malheureusement pas pris en photo ou vidéo cette problématique, merci de bien vouloir appliquer la garantie et me fournir une lance en échange, quel dommage pour un premier achat 🥵
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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JOHN WINSTON JOHN WINSTON
Mr
I bought this product over a month ago when it arrived and I opened the bog it arrived in there was a part of the machine broken of ,I reported this to vevor ASAP 4 weeks on I am still waiting for a new part which I am not very happy about simply because when I get the part I don't know if it works. It would have been better to have sent the whole thing back and get a new
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Tom Tom
Did not work. Support is too slow.
Looks like a great product. Too bad support is a 24-48h reply. If yours works great, if you have a problem then I hope you have lots and lots of time built into your project.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Qinman Qinman
To not honor warranty
They do not honor warranty. They offer a $20 for u to go somewhere to get fixed. Spend a hour today on chat and whould not accept pitiful off they would no longer respond. Stay away from this site. No warrenty honored.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Ken Ken
Owner at Tool Time Rental Equipment
This company literally has the worst customer service. Both the paint sprayer and chain saw were received defective out of the box. I have been emailing back and forth with their customer service for over 2 weeks now with still no resolution. All I am asking is for them to replace the defective items with items that work, but they can't seem to do that. Do not buy from Vevor. I also had a core drill that was rented maybe 4 times and the motor gave out on it. It is one thing for a company to sell subpar equipment, but then to refuse to replace items that were received defective is horrible.
0 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
genesis abiol genesis abiol
I only used 1 time, then stopped working
After my 1st project done, i stored in shed, when time to used in my 2nd project, it's not turning ON anymore, i don't know what happened
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for your feedback. We’re sorry for any inconvenience this may have caused. To get quick support, please use our online "Contact Us" page, where our after-sales team is standing by. We truly appreciate your understanding.
Orin Griffith Orin Griffith
Owny
Didn’t work right out of the box. Would pop the breaker as soon as you turned it on. Customer service told me to try a different plug in which I described to them that I already tried that before contacting them. They had no idea and didn’t want to refund. So I took it apart gave the electric motor a spin by hand and it started working so evidently something was was slightly jammed when it was put together. It works pretty good. Alittle noisy
2 people found this helpful
Customer Service Reply: Dear valued customer, thank you for your patience and cooperation. We are currently in the process of addressing your concerns and working diligently to provide you with a satisfactory solution. During this time, please keep an eye on your ticket and email for updates on the progress. Should you have any further questions or require additional assistance, feel free to reach out to us.
Mason Mason
DOESNT EVEN WORK
Recieved 950W paint sprayer the day before a job for a client, I plug it in to test it and make sure it works and the thing doesnt even turn on! I heard this would happen to me if I purchased directly from their website on reddit.
3 people found this helpful
Customer Service Reply: To our respected customer, thank you for your patience and cooperation. We’re fully engaged in working through your concerns and are determined to find a solution that works for you. Please keep an eye on your ticket and email for periodic progress updates. If you need further assistance or have more questions, don’t hesitate to reach out.

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