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VEVOR Stair Climbing Cart, 100 kg Stair-Climbing Capacity, Heavy-Duty Folding Trolley Cart with Telescoping Handle, 6 Wheels and 2 Bungee Cords, Stair Climber Dolly for Home, Groceries, Warehouse

Customer Reviews for VEVOR Stair Climbing Cart, 100 kg Stair-Climbing Capacity, Heavy-Duty Folding Trolley Cart with Telescoping Handle, 6 Wheels and 2 Bungee Cords, Stair Climber Dolly for Home, Groceries, Warehouse

100 kg

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pv*** pv***
Too heavy poorly engineered
This is way too heavy without anything on it. Pulling it up stairs is very difficult. The metal curved wheel mounts strike the nose tread and scratch and dent the wooden varnished stairs. The metal really shouldn't touch the nose tread but since it does, there should be a rubber covering over the metal. I would NOT recommend this item. Spend the money on a better aluminum well designed brand.
4 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
John Harlan Wise John Harlan Wise
Not worth $20
Constantly comes apart. It’s only held together by a slip joint, and that slip joint is very crude. This thing will get you hurt.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Georgi Georgiev Georgi Georgiev
Does Not Make Stair Climbing Easier
I bought this cart expecting it to make carrying heavy loads up and down stairs much easier, but unfortunately, it does the opposite. The three-wheel climbing system looks like a good idea, but in practice the wheels tend to slip and rotate instead of providing a smooth climb. I actually found it easier to use a standard hand truck with two wheels, lifting it one step at a time. With this design, the rotating wheels often make the cart harder to control and require more effort than expected. The frame itself is solid, but the stair-climbing feature simply does not perform as advertised. In my experience, it is more frustrating than helpful, and I cannot recommend it for anyone who regularly transports heavy loads on stairs.
2 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Luca Luca
Carrello montascale Vevor
100 kg
Le misure indicate sono molto ottimistiche, il piano di appoggio e la sponda posteriore misurano 34cm mentre si indica una larghezza di 49cm che comprende le ruote (quindi di fatto un dato inutile). Anche lo spessore delle lamiere (indicato in 5mm ma si capisce che non può essere così) non è certo quello indicato. Comunque è un carrello buono per la struttura a profilato anche al fondo e per le ruote grandi che permettono di muoversi agevolmente anche su scale con gradini alti.
0 people found this helpful
Daniel Garcia Daniel Garcia
Plumber
Used it to remove and install water heaters in basements. The handles are too low unable to truly grip going up and down the stairs carrying tall objects. And the three wheels get caught on bull nose making it difficult to lift holding heavy objects. I was better off using a standard dolly. It’s good for light use. Quality is great and price too it’s folding feature is nice very compact.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Vladimiras Vladimiras
Mr
Mr 1 Mr 1
Recive, its no handls in box, hau can use?????!!!!!its nr2 handels ????
6 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Victorin Victorin
Non reçu
Je ne comprends pas pourquoi ça me demande de mettre sur un Article non livré, non reçu...et heureusement que ça m'a été remboursé Le début de l'histoire : Je passe commande, tout va bien, ça m'indique une estimation de livraison (je fais en sorte de le faire livrer chez mes parents, pour plus de sécurité de réception). Le jour arrive, pas de Colis, j'attends un tout petit peu, toujours rien. Je contacte le SAV, très gentil et compréhensif (échange très courtois), il surveille mon colis en suivi (et le SAV me propose déjà un remboursement...) et puis mon colis est retourné chez son destinataire...sans raison valable (merci les Transports). Je demande alors qu'il me soit réenvoyer Chose "faite" mais quelques jours après, le SAV m'annonce que le Colis est en rupture de stock... étrange... Donc après presque 1 mois d'attente, je demande un remboursement total de mon colis Une histoire trop étrange pour mettre une bonne note à Vevor, donc je ne le recommande pas, à fuir
1 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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