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VEVOR Stainless Steel Prep Table,  762 x 1219 x 864 mm, Heavy Duty Metal Worktable with 3 Adjustable Height Levels, Commercial Workstation for Kitchen Garage Restaurant Backyard

Customer Reviews for VEVOR Stainless Steel Prep Table, 762 x 1219 x 864 mm, Heavy Duty Metal Worktable with 3 Adjustable Height Levels, Commercial Workstation for Kitchen Garage Restaurant Backyard

762x1219 mm

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La La
Horrible customer service…better hope you get all the parts!
762x1219 mm
Ordered 5 of these steel tables for work. One set came without wheels or hardware. I contacted vector to have them send me the wheels and screws/washers that were missing. You’d think I asked for a million dollars. They refuse to ship out the missing wheels and hardware without a photo of the box. I told them the box had a hole (not big enough for wheels to fall out of) but I’d already thrown the box away. They REFUSE to send wheels without a photo. What a joke. Now I have to go find wheels somewhere else which is holding up completing the project and putting me behind schedule. How hard is it to ship missing wheels that weren’t included in the order?? I used to love vevor and this is the first time I experienced an issue with a product but due to their horrible customer service, I’ll be looking for a new place to shop. Oh, must of the tables came dented, too. I didn’t even complain about that. I just wanted the wheels. But they can’t even send a complete unit.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Katy fredette Katy fredette
Table
Table  3 Table  3 Table  3 Table  3 Table  3
L’article est bossé, En ouvrant la boîte pour l’installer (camping) nous remarquons que le devant de la table est bossé. Voir photos
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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bubus bubus
Plancha inox
610x914 mm
Plancha inox 3
Arrivé bosselé !! dommage
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Mr T Mr T
Former Food Plant Manager
61x71x76 cm With Caster
Former Food Plant Manager 3 Former Food Plant Manager 3
I have had the responsibility of buying food equipment for a business.. Grew to respect stainless steel machines and SS welding. This table has a serious safety problem-- the stainless uprights that are designed to keep anything on the table from falling off, is too sharp. As is, will cause injury. That stainless steel edge should have bent over and made safe. It have talked to a machine shop with a sheet metal break to modify this table. In the mean time I have tape on those edges. Vevor is a good company, fast shipper, provides good items. This table is too much trouble to send back. Made in China, it is of thin gauge. On the whole a USA made SS table would be more robust and expensive. I get for what I paid for-- a table that has to be fixed, to be made safe. Vevor should asked the supplier for a design change!
7 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Robert Robert
Mr
Love this table other than less than 2 months old its got little rust spots, not high quality stainless by any means. Guess you get what you pay for. Im going to see what I can do to remove the rust and keep using it till I cant anymore. Won't let me upload a Pic either
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Oscar Oscar
manager
762x1524 mm
table is not balanced. Second can't be used. Send them a message; they only said to wait for another team's reply.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Markus Markus
Hr
610 x 610 mm
Ich kaufe ein Produkt frei Haus und bekomme dann von DHL eine Rechnung für die Verzollung zu ca.25% vom Kaufpreis. Das geht nicht!
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Jay ferrara Jay ferrara
Not great but not bad either.
The quality of the stainless is ok. The instructions are really not great but it’s easy enough to figure out. The table arrived pretty severely dented and have been attempting to contact vevor for 3 days. No response.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Verelle Wordsworth Verelle Wordsworth
Mrs
762x1219 mm
When the bench arrived it had a really bad smell coming from the underside of the bench top the white covered material was also spongy and soft like it was wet and rotting The Stainless steel has surface rust on both shelves This is not a very good product I am disappointed
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Melin Melin
M
J’attendais une table de 95,5 cm de haut et j’ai reçu une table de 100,6 cm de haut ! Ce qui dépasse la hauteur de mes autres équipements ! La qualité de l’inox reste à tester à l’extérieur. À suivre car épaisseur faible
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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