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VEVOR Stainless Steel Insulated Beverage Dispenser, 17.2 Liter, Thermal Hot and Cold Drink Server Dispenser with Spigot Handle, Food-grade for Hot Tea Coffee Water Restaurant Drink Shop

Customer Reviews for VEVOR Stainless Steel Insulated Beverage Dispenser, 17.2 Liter, Thermal Hot and Cold Drink Server Dispenser with Spigot Handle, Food-grade for Hot Tea Coffee Water Restaurant Drink Shop

Red 17 L

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252 Reviews
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Shawn Shawn
I never received the products I ordered.
Red 17 L
After weeks of waiting my money was refunded and my order never arrived. Next thing I know they want me to review the products I ordered. This was the first time I ever tried to order from VEVOR. Maybe next time will be better.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
 Eva Zubero Zuluaga Eva Zubero Zuluaga
Mala atención postcompra
Red 17 L
Hola, muy mala atención post compra. Quiero devolver el producto porque no me gusta el diseño y no ha sido posible que me hagáis caso y que me deis las indicaciones para la devolución.
0 people found this helpful
Customer Service Reply: ¡Hola! Lamentamos mucho que haya tenido una experiencia decepcionante con nuestro servicio posventa y atención al cliente. Nos tomamos muy en serio sus comentarios. Transmitiremos de inmediato sus inquietudes a nuestros equipos de atención al cliente y posventa para implementar mejoras. Si necesitamos más información para analizar su experiencia a fondo, crearemos un ticket para contactarle lo antes posible. Muchas gracias por su opinión; su opinión es fundamental para ayudarnos a solucionar este problema y mejorar. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para ver si hay más información.
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Mr Badger Mr Badger
Poorly made
Black 19 L
I purchased this for an event and it was ordered well within the delivery time, but it took almost 2 weeks to get to me so the event was missed. The large lid seal, that does not come pre-installed, is oversized and takes a lot of weight on top in order to latch. The breather cap on top appears to be from the top of a Gatorade bottle. We have washed this unit in hot water 3 times now and the smell of the plastic is still overpowering. Was expecting far better for the high price.
0 people found this helpful
TREMEL TREMEL
Très décevant...😢
6 L
Très décevant...😢 1
Bonjour, j'ai acheté cette thermos "grand volume" pour ce que j'ai cru être un bon produite de la marque VEVOR.... Je suis très déçu de la qualité de ce produit. Qui est incapable de conserver au chaud une boisson. En effet, malgré le fait d'avoir remplir intégralement la thermos avec de l'eau chaude pour la mettre à la bonne température intérieure, et d'avoir ensuite remplacer l'eau par du café chaud sorti immédiatement de la cafetière, la boisson n'était que juste tiède moins de 1h30 après l'avoir mise dedans... Cette thermos n'est pas suffisamment isolée. Je ne sais pas ce qu'il en est avec des boissons fraîches mais c'est absolument non conforme pour les boissons chaudes. Je suis très déçu 😢😠
3 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Brooke Brooke
It Never Arrived
7.6 L
I suppose technically its not a review of the dispenser, because it never arrived. After 2 weeks, no shipping updates after the first one, and countless emails with Vevor I had to lodge a dispute via PayPal to get a refund.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Wendy Morgan Wendy Morgan
What is the point of a cover if it doesnt seal?
7.6 L
I purchased these for use in my store and later decided to use them as beverage dispensers for a banquet. They appeared clean, well-insulated, and sturdy, so I filled one with lemonade and one with water. Before leaving, I tightly secured the screw-on lids and loaded them into my car. During transport, they tipped over. I wasn't concerned because the lids were firmly attached. Unfortunately, when I arrived at the banquet, 1 kilometer away. both containers had leaked completely. Two gallons of lemonade and two gallons of water had soaked through my trunk. The lids never came off, but they clearly do not provide a watertight seal. What is the purpose of a screw-on lid if it cannot prevent liquid from escaping when the container tips over? To make matters worse, after the event one of the lids itself was still holding lemonade inside it. Not only does the lid fail to seal the container, it doesn't even keep liquid contained within the lid. These may be fine if they remain upright at all times, but they are not suitable for transporting beverages. I would not trust them for any event where accidental tipping is possible.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Steve Chambers Steve Chambers
Mr
7.6 L
Never let the liquid hot. Good for short term
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Misty Misty
Vhggg
6 L
I guess it would have been good if I would have ever got it
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Harish Harish
Buyer
Don’t buy it. Complete trash. It won’t even retain the heat for an hour. Waste of money and time.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
ulrike ulrike
Frau
6 L
Zwischen Wand und Boden ist eine Rinne , die man nicht säubern kann. Habe das beanstandet und gebeten einen Rücksendeschein zu schicken. Antwort dauerte einige Tage . Dann wurde nachgefragt, um ein Foto gebeten usw. Die Retoure konnte nicht abgewickelt werden. Nie mehr werde ich etwas dort bestellen.
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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