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VEVOR Stainless Steel Food Prep Table, 356 x 1524 x 864 mm Commercial Kitchen Worktable, with 2 Adjustable Undershelf, Heavy Duty Prep Table Metal Work Table for BBQ, Kitchen, Home, and Garage

Customer Reviews for VEVOR Stainless Steel Food Prep Table, 356 x 1524 x 864 mm Commercial Kitchen Worktable, with 2 Adjustable Undershelf, Heavy Duty Prep Table Metal Work Table for BBQ, Kitchen, Home, and Garage

36x152x86 cm

Customer Reviews

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Sajid Ali Sajid Ali
Completly damaged
Completly damaged  1
The table is useless for me one corner is badly bent cannot be used for any thing. I dont know how will they fix the issue.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Verelle Wordsworth Verelle Wordsworth
Mrs
762x1219 mm
When the bench arrived it had a really bad smell coming from the underside of the bench top the white covered material was also spongy and soft like it was wet and rotting The Stainless steel has surface rust on both shelves This is not a very good product I am disappointed
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mauro Mauro
Estante
Hola, no me gusto el producto, quisiera cambiarlo
0 people found this helpful
Customer Service Reply: Hemos recibido su ticket sobre este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted en un plazo de 24 horas y le ayudará hasta que se resuelvan todas sus necesidades. Esté atento a las respuestas a los tickets y a las notificaciones por correo electrónico.
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Silvino Silvino
demora na entrega
122 x 61 x 91 cm No
so tive um problema na hora da entrega porque tive que mandar msn varias vezes para vevor
1 people found this helpful
Customer Service Reply: Pedimos sinceras desculpas pela experiência logística insatisfatória que teve. Registamos o problema e iremos passá-lo ao nosso parceiro logístico para otimizar o processo de entrega. Agradecemos o seu feedback, que nos ajuda a melhorar os nossos serviços.
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David Worden David Worden
Owner
305x1829 mm
Its too short to use with my prep station. I had to cut the legs and add 12 inches. The corners were bent where the legs bolt on. It works now. But I probably wouldn't buy another one.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Ashley Meeks Ashley Meeks
Owner
762x1219 mm
Owner 1 Owner 1
Driver drove off in new septic system. Contacted company immediately. Still have not received a phone call. I filed a claim, still no response. I have serious medical problems and these folks dont seem to care. I have Lupus and had a heart attack recently. Zero stars
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
La La
Horrible customer service…better hope you get all the parts!
762x1219 mm
Ordered 5 of these steel tables for work. One set came without wheels or hardware. I contacted vector to have them send me the wheels and screws/washers that were missing. You’d think I asked for a million dollars. They refuse to ship out the missing wheels and hardware without a photo of the box. I told them the box had a hole (not big enough for wheels to fall out of) but I’d already thrown the box away. They REFUSE to send wheels without a photo. What a joke. Now I have to go find wheels somewhere else which is holding up completing the project and putting me behind schedule. How hard is it to ship missing wheels that weren’t included in the order?? I used to love vevor and this is the first time I experienced an issue with a product but due to their horrible customer service, I’ll be looking for a new place to shop. Oh, must of the tables came dented, too. I didn’t even complain about that. I just wanted the wheels. But they can’t even send a complete unit.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Race Race
Arrived damaged
76x122x66 cm Without Caster
Arrived damaged the disappointing part was offered twenty dollars refund
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Käufer Käufer
Vorababklärung und Produkt
Ich hatte vorab nach der Qualität des Tisches gefragt und auf Grund der Positiven Antwort den Tisch bestellt. Er stellte sich so klapprig heraus, wie ein T... Produkt. Eine Reklamation bringt nichts. Per Formular wird nicht reagiert und per Chat hat man nur eine KI, die immer wieder das gleiche Antwortet.
1 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Kenz Kenz
Coo
Bought this IT STINKS I MEAN SMELLS LIKE ROTTEN FISH. CALLED HELP LINE FOR TWO WEEKS NO ANSWER. WILL NOT BUY FROM VEVOR EVER AGAIN.THEY WON'T HELP JUST EXCUSES. ONLY BY EMAIL. WISH THEY WOULD QUIT SENDING ADDS TO ME GOOD BUY FOREVER. WISH IT COULD HAVE BEEN BETTER. .
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.

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